Saline Chevrolet

Great Experience!! They went out of their way to get exactly what I wanted. Bill Crispin Chevrolet exceeded my expectations and will get my business in the future exactly what I wanted. Bill Crispin Chevrolet exceeded my expectations and will get my business in the future More

There is no other dealership I'd send my friends and family! I've purchased or leased my last four cars at Bill Crispin Chevrolet. They make every step of the process as painless as possible. Every single employ I've purchased or leased my last four cars at Bill Crispin Chevrolet. They make every step of the process as painless as possible. Every single employee is kind and helpful - from service, to sales, to financing. It is obvious that everyone on Debbie Crispin's team respects her and and works hard for her. Last time I was there one team member shared with me, "Debbie works harder than anyone here. She shovels snow, she helps customers, she is always running in four directions at once." More

2020 Equinox In 2017, I leased for the first time. Bill Crispin Chevy made the experience extremely easy for this first time leaser. I loved the 2017 Equinox I had In 2017, I leased for the first time. Bill Crispin Chevy made the experience extremely easy for this first time leaser. I loved the 2017 Equinox I had, but knew this time around I wanted more features. With all of the holiday incentives, I contacted the dealership to see what monthly payments would be if I chose to return my lease early and get a 2020 Equinox with remote start. I wasn't expecting miracles, as I knew I had 8 months left, and had done my research about the trade-in process as well as rolling over possible negative equity. The internet sales department texted me asking me questions and providing helpful information. I chose to do a finance application online, which was super easy, and Meghan Lamkin (business manager) contacted me and let me know my credit score and what the monthly payments would be to lease a new 2020 equinox with all the features I wanted. It turns out with all the incentives and with some money down ($500), I was able to get into the new car at a lower monthly payment. The internet sales team was amazing in providing all the necessary information I needed BEFORE even thinking about running my credit. Everyone was helpful and friendly. Thank you Bill Crispin Chevy. I love my new Equinox! More

Positive sales experience; negative service experience Our sales experience could not have been more positive. Randy Carpenter got us the Volt we wanted in a speedy time-frame. He gave us a great price a Our sales experience could not have been more positive. Randy Carpenter got us the Volt we wanted in a speedy time-frame. He gave us a great price and made sure that everything went smoothly. We love our Volt. Aside from the present minor issue, we've had no problems with the car. I change the oil myself (every year) and check fluid levels. A minor problem with the entertainment system prompted a scheduled service since I have no way of interfacing with the Volt computer system. I made an appointment over a week ahead of time and brought in the car as promised. We were called a couple of hours later with a follow-up promised. After over 24 hours of hearing nothing, I called and was told that nobody had yet looked at the car. With no indication of how long I would wait, I cancelled the appointment, retrieved my car and made an appointment with another dealer. I suspect that they really don't have the technical knowledge to service a Volt. Getting an appointment so far in advance and then waiting after the appointed time for an indefinite length of time tells me that they don't understand the vehicle. The Volt is a complex vehicle. I worked for GM Tech Center for 10 years, most of the time putting computers in all sorts of vehicles at the Engineering Staff, so I understand this complexity. There is a minimal level of knowledge necessary to truly service this car, and I don't have confidence that Crispin maintains this in their staff. More

New Impala Owner Because of Bill Crispin Chevrolet This was by far the best car buying experience that I have had in a very long time. From my first online questions to my final closing on the deal, I This was by far the best car buying experience that I have had in a very long time. From my first online questions to my final closing on the deal, I was treated very well. All of my online questions were answered immediately, including additional pictures, by Heather. Kevin is my sales consultant. He was a very easy person to deal with and made sure I felt like a valued customer. It was nice to work with someone who cares about cars. Kim made sure that questions about the extended warranties were answered and I was able to purchase the one that I requested. Meghan made sure the financial and licensing transactions were taken care of. I look forward to years of friendly service from Bill Crispin Chevrolet. More

We have least several cars this time we brought a 2020 traverse. We are very happy with this dealership they go out of their way to help. traverse. We are very happy with this dealership they go out of their way to help. More

Colleen was amazing but the rest of my experience sucked. After picking up my Flex I notice a squeal and rough idle. I spoke to Colleen and she said they’d fix it. I drove way out there again to have them an After picking up my Flex I notice a squeal and rough idle. I spoke to Colleen and she said they’d fix it. I drove way out there again to have them and they said they didn’t find anything even though when Colleen pulled the car into prep to have the sticker removed I could hear it clear as day. I’m incredibly disappointed with that but that wasn’t even it. I got my car back and noticed a gash in the sidewall of my tire and sent a picture of it to them a couple days later after getting my car. They want me to pay $180 to fix their mess up. I highly recommend going somewhere else. More

Friendly office. Colleen was great to work with. I came in with what I wanted, she gave me the best deals they had to offer. in with what I wanted, she gave me the best deals they had to offer. More

My family worked with Ms. Parker on picking up our first Chevrolet vehicle ever. We have always been a Ford family and Lacey not only walked us through our truck but went out of her way to make all the pape Chevrolet vehicle ever. We have always been a Ford family and Lacey not only walked us through our truck but went out of her way to make all the paper work a breeze with our sick little girl so qe could get her home as soon as possible.. More

If you’re looking for a new or used vehicle definitely go see Lacey Parker at Bill Crispin in Saline! She’s extremely knowledgeable and will work her hardest to get you into your dream ride! I just picked up see Lacey Parker at Bill Crispin in Saline! She’s extremely knowledgeable and will work her hardest to get you into your dream ride! I just picked up my 2019 Colorado and I couldn’t be happier! Thank you Lacey and Bill Crispin More