Salinas Valley Ford

I was contacted by Shaylene because of an internet query I made. She called me and was very friendly. She was also persistent in a non-threatening way. She worked with my schedule and made the choice to I made. She called me and was very friendly. She was also persistent in a non-threatening way. She worked with my schedule and made the choice to further my relationship very easy. When I went in she was personable and knowledgable. Charlie was very friendly and helpful. They were both aggressive in a very easy going way. They made it very easy to purchase from them. Then David was VERY friendly and made the paperwork process fun. I highly recommend the staff at this dealership. More

Had a great experience, my sales man Jerry Morales was very friendly, honest & out-going. Left very satisfy & very please with my purchase. I highly recommend this dealership. Everyone is very friendly. very friendly, honest & out-going. Left very satisfy & very please with my purchase. I highly recommend this dealership. Everyone is very friendly. More

I have owned 6 Ford mustangs, 3 of them purchased from Salinas Valley Ford, plus a couple of used vehicles. I have gone to this local dealership for years, most of the employees have become my friends. I Salinas Valley Ford, plus a couple of used vehicles. I have gone to this local dealership for years, most of the employees have become my friends. I get all my service and parts here, also. I like the feeling of walking in and it is almost like I work there! From the owner on down everyone is very helpful and friendly, My sales rep, Rafael Leduc was in the Army with me, he worked very good deals on my last 2 mustangs, the final one being my dream Roush Mustang. Even the times when a deal could not be made, no pressure was put on me. From Rafael in sales, Junior, Kenny, Jose and Dan in parts, To my friend Rueben and Dina in service, the Quick Lube techs and Master Tech Bill, they all are super people!!!! More

They had the cars I wanted to try with the engines I was looking for (Focus & Fusion); once we decided on a model there was no attempt to upsell or add a bunch of stuff. I'd have been okay with the Focus, t looking for (Focus & Fusion); once we decided on a model there was no attempt to upsell or add a bunch of stuff. I'd have been okay with the Focus, to be honest, but my wife wanted the Fusion. The body color/interior color was not what we wanted and they did not have another with that engine on the lot, so they found us an identically equipped car in a color that worked at another dealership, gave us a demo Fusion to drive home in, and had the one we wanted trucked in and ready for us the next afternoon, which I thought was above and beyond (considering it was a Sunday). More

Very professional, friendly and helpful. The staff work with you to ensure you are satisfactief and your needs have been met. It was an overall wonderful experience. with you to ensure you are satisfactief and your needs have been met. It was an overall wonderful experience. More

My wife and I went to this dealership, last month, looking to buy a 2010 Ford Fusion Hybrid, while they were offering end of the year rebates. They did not have the one we were looking for in stock, looking to buy a 2010 Ford Fusion Hybrid, while they were offering end of the year rebates. They did not have the one we were looking for in stock, but immediately arranged to have the model we wanted delivered from another dealership in California. This is our first new car purchase ever, and we had a very good experience. Friendly help that was not pushy from Ed, and good follow up support from Jose to answer some questions we had and sign us up for their "new car 101" class, are two key reasons why we've had a great experience with this dealership and with the purchase of our new car. More

Friendly, but obviously fake, not very knowledgeable, a little condescending, would not offer limited warranty on a used car, which so many other dealerships are willing to do these days. Price was ok, bu little condescending, would not offer limited warranty on a used car, which so many other dealerships are willing to do these days. Price was ok, but the dealership could work on their willingness to throw in a few options, like a 12 mos limited warranty to seal the deal. More

BUYER BEWARE! Do NOT buy a used are here!!! The sales BUYER BEWARE! Do NOT buy a used are here!!! The sales staff and sales manager are super nice. HOWEVER they sold us a car that did not have a clear BUYER BEWARE! Do NOT buy a used are here!!! The sales staff and sales manager are super nice. HOWEVER they sold us a car that did not have a clear title. . .6 months later I still do not have registration in my name- I have been issued temporaries but of course the cops don't see this so it is a hassle to drive the car and get pulled over for expired registration. They wont answer the phone calls of my lender and when I finally said that is it I want to take the car back because I am not going to keep paying payments and insurance on a car that they cannot get the title to (some glitch with paperwork from a previous dealer they keep telling me.) the General Manager told me not to worry he would make it right and do the right thing but when I brought the car back all they did was offer me another temporary. Now I have had to retain a lawyer. The bank cannot even take the car back because THEY aren't on the title. Its just ridiculous. I cannot tell you the hassles I have gone through with this- like their DMV person telling me essentially too bad they have done all they can do. In fact that is the party line there- "we are working on it". 6 MONTHS and no title!!! Do not trust these guys they sold a car they had no right to sell. More

VERY NICE DEALERSHIP. COMPLETELY SATISFIED. More