
Salinas Honda
Gastonia, NC
Filter Reviews by Keyword
By Type
Showing 505 reviews
I WANTED TO TAKE THIS OPPORTUNITY TO INFORM YOU OF THE EXCELLENT SERVICE I RECEIVED FROM YOUR STAFF. THE PRICE FOR THE VEHICLE WAS FAIR, BUT MOST IMPORTANT, THE FOLLOW UP SERVICE AND CONCERN FOR MY SATISF EXCELLENT SERVICE I RECEIVED FROM YOUR STAFF. THE PRICE FOR THE VEHICLE WAS FAIR, BUT MOST IMPORTANT, THE FOLLOW UP SERVICE AND CONCERN FOR MY SATISFACTION WAS EXTRAORDINARY. THERE WERE A FEW ITEMS ON THE VEHICLE THAT REQUIRED ATTENTION AFTER THE TRANSACTION AND YOUR PARTS/SERVICE TEAM TOOK CARE OF ALL OF THEM, ALL WITH NO QUESTION UNTIL THEY WERE DONE RIGHT.THE SERVICE AND ATTENTION I RECEIVED WILL ASSURE RETURN THE NEXT TIME I'M IN THE MARKET.THIS WAS MY FIRST BUYING EXPERIENCE WITH YOUR DEALERSHIP. I'LL BE SURE TO RECOMMEND YOU TO OTHERS I KNOW ARE IN THE MARKET FOR A VEHICLE. More
Steven Johnson immediately contacted me with my inquiry. Unlike other dealerships, he was upfront, courteous and professional on his emails. He referred me to Bob Roadman who was extremely friendly, persona Unlike other dealerships, he was upfront, courteous and professional on his emails. He referred me to Bob Roadman who was extremely friendly, personable, patient and upfront. He was always prompt with his responses which is the main reason we went back to McKenney. Jonathan Zirbel was also helpful in getting us financing options. Chris Pressley went through the specifics of our contract in detail. If you want someone who will answer to your text anytime of the day, ask for Bob! We had another dealership we were working with and if it wasn't for Bob's immediate responses and friendliness, we would have gone somewhere else. We were so impressed with their sales force team that we went back to McKenney and bought two cars. The trade in value of my car exceeded our expectations. Thank you everyone for all your help. We will definitely refer McKenney to our family & friends! More
Jasper was very knowledgeable about the honda we selected. He was also very accomodating and courteous to me and my husband. I would recommend his expertise to anyone that was in the market for a selected. He was also very accomodating and courteous to me and my husband. I would recommend his expertise to anyone that was in the market for a new honda. Thank you Jasper! More
This experience was enjoyable! Eddie Jarvis was the perfect salesperson -knowledgeable, NOT pushy, explained things on my level and offered to help me with anything about the car I couldn't figure out perfect salesperson -knowledgeable, NOT pushy, explained things on my level and offered to help me with anything about the car I couldn't figure out by calling or coming by the dealership for assistance. I couldn't have asked for anything more! I hope this car lasts forever but if it doesn't, I hope he is there to help me with the next one! More
I had a great experience with this dealership. Very friendly staff. They worked hard to make the process go quickly. Thanks to Jordan Bollinger and all the other associates. friendly staff. They worked hard to make the process go quickly. Thanks to Jordan Bollinger and all the other associates. More
Between buying and trading I have purchased at least 8 cars over the last 25 years and I have had miserable experiences, okay experiences, and great experieces; this experiences was great. Internet Contac cars over the last 25 years and I have had miserable experiences, okay experiences, and great experieces; this experiences was great. Internet Contact (Jessica) was prompt in her replies and contacts with me as well as keeping me informed about the availability of the vehicle I was inquiring about which kept me from making an wasteful 30 minute drive. If Jessica was not available she made sure to set up a contact to keep me informed (Marvin) and he did just that which resulted in prompting me to make that 30 minute drive and eventually purchasing a vehile. Upon arrival sales agent on show room floor very curteous and helpful in getting me in touch with Marvin (bad memory can not remember the name sorry, may have been Roger). Marvin then put me in contact with (Lance) and I can't say enough postive things about Lance it was like I has hanging out and talking to a good friend and I put him through the questions. I inspected and tested just about everything on the car except for testing the percentage of oxygen in the air pressure for the tires. Lance was even kind enough to offer up the pollen all over everything that day as an extra with no cost to me (was a great ice breaker... good joke & job). Closing it all out was (Chris) again pleasant and knowledgeable and to top it off Chris and Lance ended up being at the dealership well past closing as the bank computers were having issues (close to 2 hours past closing). I was pleased with everything so much so I was willing to leave the car, put down my down payment and come back the next day when the computers were working. OVERALL: JOB WELL DONE COMPLETE TEAM EFFORT. Will have first experience with Maintenance Dept. on 5/24/2013 they have some big shoes to fill. More
This was our third time purchasing a car from McKenney-Salinas, we went back because of the wonderful service we recieved the first two times in dealing with Lamont Stevenson, when we decieded to McKenney-Salinas, we went back because of the wonderful service we recieved the first two times in dealing with Lamont Stevenson, when we decieded to purchase our vechicle this was the only place we came to. We both felt ( my husband and I) that since Lamont had been so kind and helpful the first time we were there, there would be no reason to look elsewhere. And just like the first time, Lamont gave us his attention to workmanship, and detail, listened to what we wanted and then suggested several cars for us to look at. We settled on the Nissan and the paper work was taken care of in a very timely manner. Although it will hopefully be awhile before we need another car, we will certainly return to your dealership first. We have also suggested that our son check out your dealership, when he gets ready for a new vechicle. Thank you Lamont for being the kind of person you are and you can count on our coming back to see you. Mary M. Thompson More
This was my best experience ever with a dealership! Have dealt with other dealerships in the area, but they could never measure up to McKenney-Salinas. Found the car I wanted on line at McKenney-Salinas dealt with other dealerships in the area, but they could never measure up to McKenney-Salinas. Found the car I wanted on line at McKenney-Salinas. I called to make sure the car was still available and spoke with Jessica Fisher, who went to check to make sure that the car would be ready for me to test drive upon my arrival. When I pulled into the lot, there was the car with a card with my name on it; Jessica had reserved the car for me! Unbelievable? What amazing customer service! We, (my husband and I), were greeted at the door by the sales manager, Jonathan Zirbel and then introduced to Lance Black our sales associate. Lance went with us for a test drive (loved the car). We returned and started filling out the paperwork. We agreed on a fair price (my payments are exactly where I wanted them to be), Lance then turned over the necessary information to Chris Pressley, the finance manager so he could start on the contract. I was trading in my old vehicle and had looked up the current Bluebook value on that. I was given a very fair price for my trade-in (very happy about that as well). From the time we arrived to the time all papers were signed and I was driving off of the lot with my new car? 2 hours! That is a record! Everyone at McKenney-Salinas was so professional, incredibly pleasant and very efficient! These are quality people! I hope to have my new car for many years but will be returning to McKenney-Salinas for any other family vehicles in the future. I would recommend McKenney-Salinas to anyone and everyone! Dee J. Huntersville, NC More
Everything about the buying process was great except that the "out the door" price I was quoted was not honored when I went back to purchase the car. Apparently someone who supposedly had the authority to s the "out the door" price I was quoted was not honored when I went back to purchase the car. Apparently someone who supposedly had the authority to set the price gave me a 'price that can't possibly be honored' without the dealership supposedly losing money. I was extremely disappointed that I would have to pay $1700 more than the "out the door" price in order to purchase the car. I located a dealership an hour away that could beat your final price by $400 but decided to stay with the local dealership only because it's where I will bring the car for service and I hope to keep the good relationship I've had in the past with your service department. A $1700 'mistake' is a big deal to me, and I would hope that this isn't a common business tactic at McKenney Salinas. While I would still recommend your dealership to friends, I would caution them about agreeing to a price unless they can have a contract drawn up, verified and signed by the highest authority. More