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Salinas Honda Gastonia

Gastonia, NC

4.8
591 Reviews
Salinas Honda Gastonia has been a family-owned and operated dealership for over 25 years with owner, Sal Salinas, on-site. Salinas Honda Gastonia specializes in new Hondas, Certified Pre-Owned Honda and all other pre-owned vehicle sales. We have a strong and committed sales staff with many years of experience satisfying our customers' needs in Gaston County. Salinas Honda Gastonia also has an award-winning service and parts department, dedicated to excellence in customer satisfaction. Located in Gastonia, North Carolina. We will help you find the right vehicle for your needs. Feel free to browse our inventory online, request more information about our new and preowned vehicles, set up a test drive or inquire about our auto financing options. Whether you are looking for a new Honda or a preowned vehicle, Salinas Honda is here to help.
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2830 E. Franklin Blvd.

Gastonia, NC

28056

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Showing 591 reviews

November 11, 2017

Wow, just great!!! Eddie Jarvis is just the best. The whole car buying process was the easiest we have ever had! We felt we were given a fair price for our trade-in an More

by Melindaharwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the finance man’s name but he was so professional and courteous and respectful., Bobby Ford
October 08, 2017

Well Done I had many challenges with this deal from the beginning. I'm happy to say the management of the dealership was not one of them. The staff was friendly More

by A Longshot
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pressley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Mathis, Glenn Shepard
September 14, 2017

New car purchase We recently purchased a new Honda Ridgeline from McKenney-Salinas Honda. We had a great buying experience with Leroy Bringe as our salesperson. Leroy More

by Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Bringe, Sales. Wesley Gibby, Service Sdvisor. David Miller, Service Technician
August 08, 2017

First car buying experience a breeze! From the moment I stepped on the lot, the employees were attentive and friendly without being overbearing. Glenn was the second salesperson I worked w More

by kk2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Shepard
July 30, 2017

Best car-buying experience ever! I. have purchased many vehicles, and would like to take this opportunity to thank Eddie Jarvis, sales associate for making this current experience und More

by Robby104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2017

Thoughtful customer service I traveled about 250 miles to check out a hard to find car they had in stock. Upon arrival Lamont recognized my out of state tag and greeted me by nam More

by J Mezz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Craig
May 27, 2017

I am happy customer I want to thank Glenn Shepard sales associate for helping me to find my dream car Honda CRV. Great job, excellent customer service! My new beautiful c More

by Iryna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Shepard
March 12, 2017

Dealer and Management Recommendation I purchased my first Honda from McKenney-Salinas Honda in October of 1996, a year after moving from Atlanta. My wife still drives that automobile. I More

by NA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bobby Ford
January 05, 2017

Bait and switch I live in Columbia South Carolina, and on 29 December I drove up and purchased a certified Honda Odyssey from them. Now today on 5 January they call More

by Fatherof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bridges
Jan 09, 2017 -

Salinas Honda Gastonia responded

As I have responded to all of the other negative reviews you and your wife have left our store, I will respond to this one in the same manner. I'm not sure exactly how we can help you anymore than we have because we truly believe we have gone over and above to accommodate you and your wife. We called you being proactive to take care of the recall. That in itself should show you that we were in no way being dishonest or misleading. I have responded to all of the negative reviews you and your wife have left all over social media. I have offered to buy the vehicle back. We have offered to drive 1.5 hrs to bring you a rental, take your van to your closet Honda dealer to complete the recall. I'm not sure what else we can do unfortunately to make this satisfactory for you. Our company has an excellent reputation and has always gone over and above to accommodate our customers and make sure that they are satisfied and we stand by that.

Jan 09, 2017 -

Fatherof4 responded

You sold me a vehicle that was listed as, and priced as a Honda CPO vehicle. It is not. That is not debatable. You can put whatever you think makes your company look good in the responses to my review, but the truth is the truth. Myself and my wife were lied to. Your employees falsified the documents. According to the Honda America website the recall was issued on the 19th of December, according to your sales manager Mr Mathis he received notification on the recall on the 21st. The recall has been seen to, but that doesn't negate the FACT that I was lied to.

December 02, 2016

Give your busines to someone else Calls to local dealership go to a call center, they tell you 1 hour then when you get there..ohhhh, no it will be a minimum of 2hours sorry! Too many More

by Not important to Honda ex-customer
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jan 09, 2017 -

Salinas Honda Gastonia responded

Oh no! I'm so sorry to hear that you had an extended wait time in our service department. Unfortunately, it does happen from time to time as we accept walk ins, as well with the recent air bag recalls, we have been seeing more traffic than normal and are in the process of staffing up. However, that is no excuse for your wait. Please contact me directly at lsalinas@mshonda.com and I would like to provide you with a complimentary oil change upon your next visit so we can exemplify our award winning customer service and hopefully earn your business again for future services. Sincerely, Lauren Salinas

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