Salerno Duane INFINITI Of Denville - Service Center

Very pleased with the Professionalism and service provided by Sue, and Allie. It is always a pleasure to deal with them. Salerno-Duane Infiniti is lucky to have them around. The one issue that I d provided by Sue, and Allie. It is always a pleasure to deal with them. Salerno-Duane Infiniti is lucky to have them around. The one issue that I did have wasn't with the dealership, but with the Technician sent from Infiniti to the dealership. I cannot, and will not believe that an external source of heat melted my side view mirrors....it happened three times in the same exact spot....even if it was a reflection off something it wouldnt have matched all three times...it just doesn't make sense. More

I bought a 2010 G37x brand new. I had had some issues with the service department, but when I voiced my issues the General Manager, Jorge Rodrigues, contacted me directly and dealt with me in a very fair with the service department, but when I voiced my issues the General Manager, Jorge Rodrigues, contacted me directly and dealt with me in a very fair and upfront manner and took care of any issue that I had. He spoke to me at length and went to great lengths to make me feel comfortable with what he was doing in order to take care of my problems. More

I am always received as a friend and they treat me accordingly. I had to have a side mirror cover replaced. They had the part in stock but had to send it out to be painted (bright red) and thought it accordingly. I had to have a side mirror cover replaced. They had the part in stock but had to send it out to be painted (bright red) and thought it might take 3 days.I mentioned I was lost without the side mirror for safe driving and lo and behold they had it ready the next day. More

My husband and I bought our Infinities here a few years ago and could not be happier with our service. We have worked with Allie and Walter who are wonderful and these last couple of years we have worke ago and could not be happier with our service. We have worked with Allie and Walter who are wonderful and these last couple of years we have worked mostly with Sue. We cannot say enough about how personable, knowledgable and accomodating she is. We have consistenly recieved service that exceeds our expectations. We don't often have service requirements other than routine maintenance but when we do require it the job is well done, and done quickly. It has been a pleasure doing business with the team and we will purchase our next Infinitis here for sure. More

Staff determined quickly and accurately the work to be done. Got me in asap and loaner provided to accommodate my schedule. Efficient courteous service. Car ready when stated and no re-work required. done. Got me in asap and loaner provided to accommodate my schedule. Efficient courteous service. Car ready when stated and no re-work required. More

We, my husband and I, have been customers for many years, and have owned 4 Infiniti's. The reason why we keep coming back to Infiniti is not only the product,but the seamless service. Ali and Sue, and Sale and have owned 4 Infiniti's. The reason why we keep coming back to Infiniti is not only the product,but the seamless service. Ali and Sue, and Salerno Duane provide outstanding service. The accommodations are comfortable, everything is done in a timely manner, and better yet, year after year you see the same delightful, and extremely efficient people. If you need a loaner, it is already spotlessly clean, heater, or a/c running depending on the season etc. More