Salerno Duane INFINITI Of Denville - Service Center

Very efficient service I like being able to book the appointment on line to review available days and times. Rebecca in service was very professional and helpful answering I like being able to book the appointment on line to review available days and times. Rebecca in service was very professional and helpful answering all my questions. More

Went beyond my ask to ensure safetyof mycar Great experience. Cover some items under warranty to ensure safety of my JX35. Ensured loaner was available. Pleased with overall experience and Great experience. Cover some items under warranty to ensure safety of my JX35. Ensured loaner was available. Pleased with overall experience and thoroughness of the inspection process. More

Knowledgeable and friendly staff helped me out Serviced provided was quick and effective, took me in as soon as I arrived, explained what was going to be done and when I got my car back they went o Serviced provided was quick and effective, took me in as soon as I arrived, explained what was going to be done and when I got my car back they went over the whole process once more. Made me feel like my car was in great hands and drove out feeling safe. More

Great sevice and friendly atmosphere Great and friendly service from all around , from the moment I walked in to time I left. Very professional. I going to recommend to friends and fami Great and friendly service from all around , from the moment I walked in to time I left. Very professional. I going to recommend to friends and family. More

Maintenance Appt The scheduling process and updates is excellent. Rebecca was very accommodating from start to finish and personable. The external cleaning of the ca The scheduling process and updates is excellent. Rebecca was very accommodating from start to finish and personable. The external cleaning of the car was great and internal was good but the back seats could have been done better. While the apt start time was good it seemed a bit to long for the overall change oil filter, rotate tires and wash car. I was there for 2 hours appt was 11:30am I left 1:30pm and observing my car it was on the lifts for close to 40 mins with no work being done. That was the only issue I could and should minus the wash been out sooner. More

Air bag recall They perform the airbag recall On my FX 35. And they did it in the amount of time that they told me it would take I was very happy with the service I They perform the airbag recall On my FX 35. And they did it in the amount of time that they told me it would take I was very happy with the service I received Employees are very friendly And I frequently recommend them to friends More

Amazing Service Always exceptional, quick and easy. Great customer service!! Never a hassle and always willing to work with you. From the sales to the service staff t Always exceptional, quick and easy. Great customer service!! Never a hassle and always willing to work with you. From the sales to the service staff they're always a pleasure to work with. More

Prompt service and totally customer focused. Salerno-Duane is very competitive on prices, particularly regular oil changes. The staff is a pleasure to work with. The work is completed on time and Salerno-Duane is very competitive on prices, particularly regular oil changes. The staff is a pleasure to work with. The work is completed on time and within budget. More

Staff Courteous, very efficient very satisfied. My experience was very pleasant, Very easy to make an appointment the car was returned to me in excellent condition and I certainly would recommend t My experience was very pleasant, Very easy to make an appointment the car was returned to me in excellent condition and I certainly would recommend this dealership to all of my friends and family. More

Prompt and professional service! I was driving home from work and needed to check a tire warning for low air. I decided to stop at the dealer's service department to have air added. K I was driving home from work and needed to check a tire warning for low air. I decided to stop at the dealer's service department to have air added. Klancy immediately took my car into the shop and came back shortly to let me know they had found a nail in my tire. They asked if I wanted them to repair it so I sad go ahead. They directed me to their comfortable waiting room where I enjoyed a cup of hot chocolate and a granola bar. When he told me the repair was done, I was told the repair would be complimentary because I have given them all of my service business. He even offered to wash my car. Now that's service! I only have one negative comment and that is when I got home I realized that the screw cap was missing from my tire valve. I will stop by there for another one when I'm heading that way again. More