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Genesis of Denville - Service Center

Denville, NJ

4.8
981 Reviews

981 Reviews of Genesis of Denville - Service Center

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August 10, 2024

Excellent service. Was advised of all items that needed attention via text message which was very convenient. More

by DVENTURA732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Oct 02, 2024 -

Genesis of Denville responded

Thank you for your feedback and 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

August 08, 2024

Easy appointment. Next day service. all work done while I waited. Everything accomplished warranty and non-warranty work expeditiously. More

by ALANGERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Genesis of Denville responded

Thank you for sharing your experience and for the 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance

August 05, 2024

Service oriented! Personal attention! Clean and efficient! Eager to please and for feedback! Value you as a client! More

by esglasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Genesis of Denville responded

We really appreciate your feedback and you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

July 30, 2024

We have been dealing with Allie since she started and Salerno Duane should be proud of her longevity and attention to detail. What more can you say about a person whose dedication and loyalty has been ev More

by MICHELESYLVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2024

Excellent customer service! Alice at CS was a star performer! Everything completed in a reasonable amount of time! More

by Dianne grenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2024

Salerno*Duane service department staff delivered exceptional as well as courteous service as is their custom! Mario Delgado was our service advisor and we thank him for providing us with the high le More

by siemprefe17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 30, 2024 -

siemprefe17 responded

To Salerno*Duane INFINITI Of Denville team of professionals, you are most welcome!

June 14, 2024

As always Salerno has been excellent. Allie is just as efficient as always. Work performed excellent More

by MIKEBROWNAVD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Always a good experience at Infiniti of Denville. Thank you, Mario, for getting me in and out so quickly! More

by mbock0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 30, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Allie was amazing. I really appreciated her flexibility and working with me on options that made good sense. More

by JDELANEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2024

They were very understanding of the issues I had with my vehicle. They gave me valuable information concerning an upgraded model. More

by MIKEYFAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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