Salerno Duane INFINITI Of Denville

Friendly and efficient Smooth operation. This is my sixth vehicle Purchased from this dealership. I have never been disappointed with the service. Will probably be back next Smooth operation. This is my sixth vehicle Purchased from this dealership. I have never been disappointed with the service. Will probably be back next year for number 7! More

Good Experience with Infinity Team! Allie Hoffman was not only very pleasant but she also was helpful to me in many areas. She explained what needed to be done on that day and any futur Allie Hoffman was not only very pleasant but she also was helpful to me in many areas. She explained what needed to be done on that day and any future problems that needed to be addressed...she was direct and professional...I was pleased to do business with her and look forward to my future dealing with Allie and the entire Infinity team! Thanks Allie! You made my experience at Infinity a great one! I will recommend to friends/family to not only purchase but service their cars there! More

Amazing Awesome great great place took me in right away gave me a great loaner and had my car back to me back end of the day this is only place that I will us Awesome great great place took me in right away gave me a great loaner and had my car back to me back end of the day this is only place that I will use More

Service visit Very happy. Great service dept. Alli was wonderful , excellent experience Would highly recomwnd. Had been welcomed right away provided with loaner , Very happy. Great service dept. Alli was wonderful , excellent experience Would highly recomwnd. Had been welcomed right away provided with loaner , which was very important More

Smooth efficient service Reliable service in a short period of time and it's nice to have my car washed. I also like having alone a car available when I need one. Reliable service in a short period of time and it's nice to have my car washed. I also like having alone a car available when I need one. More

It really runs smoothly. I have never had to address a situation in which the item was not addressed and corrected. Everything has been done quickly and my car is left a lot I have never had to address a situation in which the item was not addressed and corrected. Everything has been done quickly and my car is left a lot cleaner than when I brought it in. More

A Model Team and Dealership Johnny and his team went above and beyond the call of duty to get us the vehicle we wanted and the deal that we wanted. In all honesty, my wife and I Johnny and his team went above and beyond the call of duty to get us the vehicle we wanted and the deal that we wanted. In all honesty, my wife and I wasted out time looking at other options and visiting other car dealerships. We'll be back to Salerno Duane INFINITI and would absolutely recommend them. More

Great Love the cars and keep coming back to the Dealership because of the service I’ve purchased 5 vehicles here Always a pleasant experience Thanks Love the cars and keep coming back to the Dealership because of the service I’ve purchased 5 vehicles here Always a pleasant experience Thanks More

Excellent Service Mario was extremely helpful. He assisted me in filing a claim for tire hazard and arranging for cosmetic repair to rims. The pricing was fair and disc Mario was extremely helpful. He assisted me in filing a claim for tire hazard and arranging for cosmetic repair to rims. The pricing was fair and disclosed upfront. The service was done professionally and the car delivered in immaculate condition. What a delight in a world where customer service is a common claim but a rare outcome. Couldn’t be more pleased More

Oil change tire rotation I came in a few minutes late and apologized to Rebecca who was very understanding. The sales room and service waiting room are combined because there I came in a few minutes late and apologized to Rebecca who was very understanding. The sales room and service waiting room are combined because there is renovations going on. Inifiniti did a great job making this room look good. First of all, it was easy to find (wayfinding signage worked well), it was neat and clean and very comfortable (all things considered). I let Rebecca know that I forgot my coupon for the service but she assured me that I would be able to take advantage of the 10% off anyway. I was told it would take 1 hour +. At about the 1 hour mark the power went off (local storm). Luckily the guys were able to continue the work. They finished the work on my car in about 1hour and fifteen minutes and let me know it was ready. In that time I enjoyed the wifi and a great cup of coffee and a granola bar (complimentary). Rebecca let me know the estimate and was not able to process the payment because of the power issues, but took my name down and called me back later in the day (as promised) and took down my credit card information. I was handed a very clean car and Rebecca mentioned that the guys found a nail in one of my tires that they took care of as part of their due diligence. Because the sales guys were close by I was able to meet with Bill Gusta as well, who was as pleasant as can be. This was a very pleasant experience for me. Thank you Rebecca (and Bill) and Infiniti. Mike Schwartz More