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Salerno Duane INFINITI Of Denville

Denville, NJ

4.8
1,629 Reviews
Salerno Duane Infiniti in Denville, also serving Bridgewater and Summit is proud to be an automotive leader in our area. Since opening our doors, Salerno Duane Infiniti has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Salerno Duane Infiniti will get you into the car or truck you choose with professionalism and attention to your needs. Salerno Duane Infiniti has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Salerno Duane Infiniti offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (973)361-6700 if you have any questions or comments. Salerno Duane Infiniti offers a full selection of service areas including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Infiniti Parts and Accessories A combination of first-class treatment, an outstanding inventory of new and used cars, an outstanding service department and a conveniently located showroom makes our NJ Infiniti dealer the place to go for all high-end automobile shoppers and owners alike. As one of the leading Infiniti dealers in NJ, you’ll be able to get a stellar shopping experience when looking for a luxury car or SUV. From the time you arrive to our showroom, our staff will accommodate your every need, whether you’re just starting your research or are looking for a grea
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3103 State Route 10

Denville, NJ

07834

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Showing 1,629 reviews

December 31, 2018

Best dealer around 50 mile radiance. Best place for sales and service, grate atmosphere helpful people. Over all they are excellent. Before i bye my car from them I visited almost like al More

by NAZMUL ISLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kasliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Rodriguez, Danielle Romeo, Christian Garcia, David Waters, Mario Delgado, Sarah Wasiluk
Jan 08, 2019 -

Salerno Duane INFINITI Of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

December 30, 2018

Great Infiniti Dealer Bill Gusta was my sales guy. Very upfront and transparent sales person throughout the whole process. David in F&I was also very good and will not push More

by TommyGunnz84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kasliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Salerno Duane INFINITI Of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

December 25, 2018

I was very displeased. I arrived about 1 hr earlier than my appointment time for an oil change and a right rear stumping noise. After waited over 2 hrs past my appointment More

by afleger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Klancy, Ramirez/931, Klancy Ramirez
Jan 03, 2019 -

Salerno Duane INFINITI Of Denville responded

I am sorry that your perceived level of expectation was not met. From what I can see you arrived at our dealership on Nov. 30th at 2:05 pm. A repair order was opened for an oil change and a noise. After doing a Multi-Point Inspection and changing the oil, the technician took the vehicle on a road test to try to determine the noise. After multiple road tests and adjustments the Technician asked for the service manager to assist and he also road tested the vehicle. The service manager determined the vehicle would need more extensive diagnosis and based on day and time the customer would need to reschedule with a loaner and approve diagnostic charges. At this point you seemed to be in a hurry and unfortunately we did not have any courtesy vehicles left in the fleet. You were asked to schedule another appointment as the problem was more elusive than expected. Again our sincere apologies , we truly tried our best. If you wish to discuss this further, please feel free to reach out to me. Respectfully, Jorge Rodriguez General Manager

December 14, 2018

Leasing my 2019 Q50 Samantha Cannici- sales and leasing and Tommy Giuliano-Finance were extremely helpful and responsive in assisting the delivery of my Q50. And the earl More

by shackq50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cannici, Tommy Giuliano
Dec 18, 2018 -

Salerno Duane INFINITI Of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

December 14, 2018

Always a nice experience Friendly staff. I always get a loaner. This time it was a different model than my vehicle, which is fine, however it is challenging to drive in a vehi More

by MARIA.RECASINO
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Dec 18, 2018 -

Salerno Duane INFINITI Of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

December 13, 2018

Always great service! I always take my car to Salerno Duane for service--great work, friendly service. Who could ask for more? I highly recommend Salerno Duane Infiniti More

by ron.conti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez, Rebecca Horvath, Mario Delgado
Dec 18, 2018 -

Salerno Duane INFINITI Of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

December 13, 2018

Great Service My first time for using this dealership for service and it is excellent! Smiling faces even at 7AM. My loaner was ready and the pickup was even easi More

by GLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Salerno Duane INFINITI Of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

December 12, 2018

Car Service - Breaks Great service and excellent staff! Process was very easy and working with Klancy Ramirez was great. Would definitely recommend others to get there s More

by rehman.muheez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Dec 18, 2018 -

Salerno Duane INFINITI Of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

December 08, 2018

Best service I highly recommended this dealer. Bill B was very nice person and very professional and pleasant to deal with. David also was very nice made the deal More

by Kerly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Backes
Dec 18, 2018 -

Salerno Duane INFINITI Of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

December 03, 2018

Great service experience all around I purchased my Infiniti at another NJ dealer that I did not like, and I was “lucky enough “ to find Salerno Duane when my car started to run poorly by More

by Mat Rosenberg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Dec 18, 2018 -

Salerno Duane INFINITI Of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

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