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Salerno Duane Ford - Service Center

Summit, NJ

4.7
142 Reviews

142 Reviews of Salerno Duane Ford - Service Center

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November 02, 2023

Heather was very helpful and professional. She explained all options to me in regard to my Ford Edge transmission replacement. All call were returned promptly. More

by sralot73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Salerno Duane Ford responded

Happy to help! Thank you for your 5 star review!

November 01, 2023

Top notch service department that clearly cared about meeting my needs and making me satisfied! More

by megterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Carry gave great service and clearly worlds hard/smart. The work was done quickly and efficiently, and they brought my car back to my house for me. Will use them for service moving forward! More

by mleighclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Service friendly and efficient! Easy drop off in the morning and pick up at end of day. More

by cmk140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
October 20, 2023

Everyone was very helpful, explained the service, and took the time to check all systems. More

by o.13
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Salerno Duane Ford responded

Appreciate that wonderful feedback! Thank you for your 5 star review!

October 11, 2023

The entire service crew is Friendly & Efficient ! I bought the vehicle elsewhere, but go out of my way to have it serviced at Salerno Duane. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Salerno Duane Ford responded

Your review made our day! Thank you for that wonderful feedback of our hardworking service department. Always feels good to be appreciated so we will pass that along and continue to strive for excellence!

October 05, 2023

I had nothing but great experience here. Heather is a sweetheart, friendly and very attentive. Thank you. Mort More

by mroghanchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Salerno Duane Ford responded

Thank you for your business and your kind words, Mort! Very happy to hear that you enjoyed your experience with us!! Have a great day!!

October 03, 2023

Heather is always great, good part of reason I go to Salerno Ford. Also liking the FordPass I recently joined. More

by jpinaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Always great service when I bring our vehicles there. Friendly, fast, and thorough Would definitely recommend to others More

by KATE.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Salerno Duane Ford responded

Appreciate that awesome feedback!! :)

September 29, 2023

Informative and quick service. The team did a great job in taking care of me and my vehicle More

by WVILLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Salerno Duane Ford responded

Your feedback means the world to us! Thank you so much for sharing your experience!

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