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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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396 Reviews of Salerno Duane Chrysler Jeep - Service Center
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November 28, 2022
Both Matt the customer service person and Esubio the automotive technician were very good. Both understood my hesitancy to have my vehicle repaired by someone other than me after a less than satisfacto automotive technician were very good. Both understood my hesitancy to have my vehicle repaired by someone other than me after a less than satisfactory experience with previous recall work performed. donaldw51699 More
by donaldw51699
Verified Customer
November 25, 2022
Team at Salerno and Duane were in communication throughout the entire process. Overall great experience. throughout the entire process. Overall great experience. More
by tibbs15
Employees Worked With
November 19, 2022
It was nice to get in, get the items I needed to be done, and head home, all in about an hour. Thank you and head home, all in about an hour. Thank you More
by maryangels
November 19, 2022
Very good service and I sit in the lobby for a short while and had coffee! while and had coffee! More
by chrishill2350
November 17, 2022
Everyone was super helpful and very accommodating. I look forward to bringing my jeep back for service I look forward to bringing my jeep back for service More
by Djalagna
Employees Worked With
November 17, 2022
Very good experience, the battery of my Cherokee died on my driveway. I called the dealership and they told me that my truck was still eligible for Road Assistance and provided me with the phone number. On my driveway. I called the dealership and they told me that my truck was still eligible for Road Assistance and provided me with the phone number. Once my car was jump started, I brought it to the dealership, they worked with the warranty and I didn't have to pay for it. Excellent service and communication! More
by Susana H
Employees Worked With
November 16, 2022
The wait was very long for my scheduled oil change. No one put air in my tires. The pressure was low and the next morning the tire light came on. No one put air in my tires. The pressure was low and the next morning the tire light came on. More
by taradavis920
Employees Worked With
Ralph Cattle
November 04, 2022
I got my radio Replaced since it was going bad. They were supposed to transfer my UConnect service, but they didnt. I just renewed the service and now i m out $250 since they didnt trasnfer They were supposed to transfer my UConnect service, but they didnt. I just renewed the service and now i m out $250 since they didnt trasnfer I m trying to get this resolved but they keep putting me on hold and hanguo after 20 min. More
by Rudpatel14
Employees Worked With
Allie Rosenberg
