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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
396 Reviews

396 Reviews of Salerno Duane Chrysler Jeep - Service Center

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January 31, 2023

Service on Compass was completed efficiently and timely, informed on all the required maintenance and costs involved More

by ronferrara71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Jan 31, 2023 -

Salerno Duane Chrysler Jeep responded

So glad you enjoyed your service experience with us! Thank you for your feedback.

January 31, 2023

While I have had issues with my Jeep Wrangler, this last occurrence, the Salerno Jeep Service Team got my Jeep in immediate to address and resolve my issue. More

by jim.duncan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Salerno Duane Chrysler Jeep responded

Happy to be there for you when you needed us! Thank you for sharing your experience.

January 24, 2023

A good experience as usual. The time took about twice as long as originally estimated but, that was due to the lift breaking. The team made it up to me with a discount. More

by ianmcgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Rosenberg, Ralph Cattle
Feb 01, 2023 -

Salerno Duane Chrysler Jeep responded

Happy to hear we were able to get your vehicle fixed, and make the situation right when it didn't go as planned. Your business and feedback is much appreciated!

January 13, 2023

Great service. Thank you to all the employees that made my time there enjoyable and easy More

by Cristina correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Rosenberg, Ralph Cattle
January 13, 2023

Matt & Ralph were both very responsive, friendly and knowledgeable. First scheduled appointment 2 weeks ago was a bit of a hiccup as i didn't find out that my replacement part wasn't available until I More

by daniel.casey
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

I dropped my car off at 730am to get serviced and it was done in less than 3 1/2 hours. More

by pagepln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

I found Matt to be very pleasant, helpful and knowledgeable. I had a very nice experience. Thank you. More

by k64johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Great service, friendly, knowledgeable and stick to the promised time of completion. I strongly recommend them!!! More

by Pepe Luque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Cattle
December 29, 2022

Friendly, quick, efficient work done on time as promised. Convenient location for servicing of vehicle More

by hnd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Cattle
December 02, 2022

My experience was I did not have to wait long, the staff was friendly and they took care of me. More

by dshirden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Rosenberg, Ralph Cattle
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