Salerno Duane Chrysler Jeep

It's all a game to them About three weeks ago I woke. Upon a Saturday morning, I got to the dealership before 9 am. Once inside bill helped me. He was very friendly and welco About three weeks ago I woke. Upon a Saturday morning, I got to the dealership before 9 am. Once inside bill helped me. He was very friendly and welcoming. However, they tried to overcharge me for a 2010 challenger. They tried to rush the entire process rushing me into finance. I told them I would come back with my dad they kept trying to avoid it and told me I needed to speak with finance I sat in the office and reiterated that I needed to come back with my dad. The finance manager immediately got upset and started I don't know what you need to do that for that's not going to change anything. At that point looked him in the eye and started so you all day take advantage of me on a deal. When I decided the car was not worth this one of the managers chased me outside asking if they did anything wrong he then proceeded to say if I didn't buy the car with them I would not be able to use my bank loan at any other dealership I called the bank they verified that it was false and I can use my credit where ever I please. They thought they could get over on me because they would have received an Immediate $15k. I have worked in several dealerships we've never done business like this. More

Jeep Owner This is my third car that I’ve gotten from Sergio at Salerno Duane. I’ve done all my transactions over the phone and every single one has been as we This is my third car that I’ve gotten from Sergio at Salerno Duane. I’ve done all my transactions over the phone and every single one has been as we had agreed, no surprises. I recommend Sergio to all my friends and family. More

Purchase of Jeep Compass Limited I would just like to share my experience I had with this dealership and help influence others to have the same one that I had. I came from Staten Isla I would just like to share my experience I had with this dealership and help influence others to have the same one that I had. I came from Staten Island to this dealership in Summit to purchase a jeep. From the moment I walked to the moment I left I was treated very fairly and beyond professional from the staff here at Duane Salerno. I dealth with Henry and Joe and they were more than accommodating to all my questions and needs that I had to complete my purchase. I would recommend this dealership because they took the time to help me and make my trip a complete success. Best of luck to those who are looking to purchase this is the place to go More

Great sales experience What an easy process. Professional and just so worth it. Henry went above and beyond to get me the deal I wanted and I barely stepped foot in the deal What an easy process. Professional and just so worth it. Henry went above and beyond to get me the deal I wanted and I barely stepped foot in the dealership More

Jeep owner I have recently purchased my fifth car through Sergio and it was a wonderful experience. Sergio is very knowledgeable in regards to their entire fleet I have recently purchased my fifth car through Sergio and it was a wonderful experience. Sergio is very knowledgeable in regards to their entire fleet of cars. He is not there to just make a sale, rather help the customer find what car suits them best and for a great price! More

Just leased a new Jeep Thank you so much to Sergio and Joe They were professional and courteous throughout the entire process They gave me exceptional value and explained Thank you so much to Sergio and Joe They were professional and courteous throughout the entire process They gave me exceptional value and explained everything to me. Awesome guys! Highly recommend!!!!!! More

Jeep owner Sergio was very professional and meet all my expectations. He helped me getting the vehicle that I wanted. I’m very satisfied with all the transaction Sergio was very professional and meet all my expectations. He helped me getting the vehicle that I wanted. I’m very satisfied with all the transaction from the beginning to the end. I totally recomend Sergio to anybody who wants a Jeep. More

Outstanding Team I came in by accident meaning to lease a Ford. However Sergio talked me through the Jeep lease options that were better than Mazda, Ford and VW leases I came in by accident meaning to lease a Ford. However Sergio talked me through the Jeep lease options that were better than Mazda, Ford and VW leases that I had explored. He was never pushy and he was very efficient! Sergio and Joe were most importantly extremely clear about the pricing and model of the lease- no surprises or frustrations. More

Quick and Easy Process Easy to deal with and listened to what I wanted. The only improvement could be on status of a car order...delayed by manufacturer, but it wasn’t a bi Easy to deal with and listened to what I wanted. The only improvement could be on status of a car order...delayed by manufacturer, but it wasn’t a big deal. I’d buy here again...they are pleasant to work with. More

Transparent and low pressure Sergio was professional and interested in making a fair deal with little frustration or haggling. He made the process feel much more transparent than Sergio was professional and interested in making a fair deal with little frustration or haggling. He made the process feel much more transparent than often feared. I was very pleased with the customer service and relative ease of the transaction in what is often positioned as a stressful occurrence. More