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Salerno Duane Chrysler Jeep
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,105 reviews
Francisco is very professional. This was my second purchase from him. Honesty. Reliability. And it didn’t take forever like other dealers. Great job. Love my Jeep purchase from him. Honesty. Reliability. And it didn’t take forever like other dealers. Great job. Love my Jeep More
Fransisco was awesome! I came in today to buy a used car and I was greeted as soon as I walked in. Very friendly service and I bought exactly what I wanted! and I was greeted as soon as I walked in. Very friendly service and I bought exactly what I wanted! More
No masks were worn, not inside their reception area or in my car. The next day we received an email that we missed our service appointment; no we didn't- we were there. They say the brakes that are making a my car. The next day we received an email that we missed our service appointment; no we didn't- we were there. They say the brakes that are making a horrific squeal on our Jeep Compass are normal, and they still don't understand what is wrong with our UConnect screen on our Grand Cherokee, even though we clearly explained it twice. I like the sales team at Salerno Duane and the parts guy we deal with there is top notch in both friendliness and customer service, but with no shortage of Jeep dealers in the area, we aren't going back there for vehicle service again. More
Had the pleasure of purchasing a car from Salerno Duane. Everyone at the dealer was very helpful and kind would highly recommend shopping for you’re next vehicle there! Everyone at the dealer was very helpful and kind would highly recommend shopping for you’re next vehicle there! More
A word of advice...do NOT deal with this dealership via email/internet! It’s the same Ol’ dog and pony show...they try their best to get you into the dealership, they can’t do ANYTHING without their manage email/internet! It’s the same Ol’ dog and pony show...they try their best to get you into the dealership, they can’t do ANYTHING without their manager, and they don’t even provide you with a breakdown of their ridiculous numbers. Why would I EVER want to waste hours of my time going to your dealership when you can’t even be upfront with me and give me a REASONABLE price via email?? If you want to pay $130-$170 per month MORE than what three other dealerships quoted me for the exact same vehicle, than THIS IS THE PLACE TO GO! Save your time and don’t even bother replying with your generic, copy&paste response. More
Extremely poor customer experience. Made appointment a day in advance to test drive a car, drove 45 minutes to the dealership in time for the appointment to find the car was not there. Completely incons day in advance to test drive a car, drove 45 minutes to the dealership in time for the appointment to find the car was not there. Completely inconsiderate. Misleading, horrible business practice. It appears I am forced to give 1 star - yet I wanted to give no star. More
Just bought a brand new 2020 Jeep Wrangler from Salerno Duane and had an absolutely exceptional experience. They are a first class dealership with a first class staff. Michael Salerno was an absolute pleas Duane and had an absolutely exceptional experience. They are a first class dealership with a first class staff. Michael Salerno was an absolute pleasure to do business with. Sergio Ovalle made the process seamless. He was very knowledgeable of the product and answered every question I had. Sergio is very experienced and understands the needs of the customer. There were no surprises, everything was straightforward. They made the process seamless. Paul Uliano in Finance was also extremely helpful and great to deal with. I would strongly recommend making your next vehicle purchase from Salerno Duane in Summit, NJ. More
I came all the way from Staten Island & it was SO worth it New to Jeep and had the most amazing buying experience with Salerno Duane & Sergio. Sergio made my 2020 Wrangler lease so easy! He made sure to give m New to Jeep and had the most amazing buying experience with Salerno Duane & Sergio. Sergio made my 2020 Wrangler lease so easy! He made sure to give me an amazing deal right off the bat. Due to the pandemic, I was hesitant to buy a car but Sergio made himself extremely available via text and email. He had the car ready & sanitized upon my arrival for one final test drive prior to signing papers. We walked the lot to ensure I had selected the right one. All of their cars are pristine! It's so amazing to work with a dealership that actually cares. After shopping around SO much, I have seen it all but Salerno is definitely the place to go! More
Key Replacements You all made replacing lost keys easy. Thanks to Mike Ferrante and the team for making sure the needed parts were available before I came in and for You all made replacing lost keys easy. Thanks to Mike Ferrante and the team for making sure the needed parts were available before I came in and for expediting the process once I was there! It made a tremendous difference in our current state/national crisis where we are limiting social contact. More
Excellent buying experience. Highly recommend working with Justin and Alex. They took the time to answer all of my questions. Very friendly and knowledgeable. I love my new Jeep Cherokee. Thank you with Justin and Alex. They took the time to answer all of my questions. Very friendly and knowledgeable. I love my new Jeep Cherokee. Thank you More