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Salerno Duane Chrysler Jeep
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sales and Service Staff I would like to give a "shout out" to both the Sales and Service Departments of Salerno Duane Chrysler Jeep in Summit. During a 25 year period; I hav I would like to give a "shout out" to both the Sales and Service Departments of Salerno Duane Chrysler Jeep in Summit. During a 25 year period; I have purchased two jeeps and leased three jeeps and have always had great service. Paul Shorrock (salesman) helped me with my last three leases and he is polite, easy to deal with and knows the "product". Paul is not only available during the selling process but will continue to support you as a customer with any questions or additional support needed concerning your vehicle. George and Buster in the service department go above and beyond to have your car serviced properly and in a timely manner. They will go out of there way to secure you a loaner car if necessary. Overall I would recommend Salerno Duane for your next car purchase or lease! More
New jeep Marissa helped us, she is awesome, great deal and painless process, will definitely come back again! The finance team also was great and fast! Pleas Marissa helped us, she is awesome, great deal and painless process, will definitely come back again! The finance team also was great and fast! Pleasure to work with this place. More
All car purchases should be this wonderful! From the very beginning (my internet inquiry), Sergio was beyond helpful. I wanted a safe car for my new driver and it was especially important for u From the very beginning (my internet inquiry), Sergio was beyond helpful. I wanted a safe car for my new driver and it was especially important for us to have a positive buying experience. Sergio was great with following up with us, keeping our appointments, and ensuring our one concern about the Jeep was fixed. He took the time to negotiate an awesome price, explain every feature of the vehicle to my teenager, and helped to ensure she was comfortable with the safety and security aspects. Our experience was unlike any visit to an auto dealership, in my life; superior service, spotless showroom, no hassle, and no uncomfortable or probing questions. Gloria was efficient and great at explaining the benefits of the extended warranty. Thank you for setting the standard for an experience I hope my child will always have. An awesome inaugural car buying experience. We'll definitely be back! More
Easy to work with I had a price in mind from another dealership and they did their best to beat it. Once the price was agreed upon they made the process very easy. Serg I had a price in mind from another dealership and they did their best to beat it. Once the price was agreed upon they made the process very easy. Sergio Ovalle was a gentleman and accommodated my buying needs. More
No hassle! It was such a nice experience to buy from Salerno. Sergio made it completely hassle and stress free. He went over every option and made sure I underst It was such a nice experience to buy from Salerno. Sergio made it completely hassle and stress free. He went over every option and made sure I understood all of the features of the car I was buying. All follow up emails I sent him were promptly replied to and resolved quickly. Very happy! More
Pleasant experience Sergio was great I never felt like he was putting on pressure or trying to make me buy more than I wanted. Pleasant kind and respectful service. Sergio was great I never felt like he was putting on pressure or trying to make me buy more than I wanted. Pleasant kind and respectful service. More
Second lease in row! When my husband and I first walked in to Salerno Duane over 3 years ago we made an instant connection with our salesman Sergio Ovalle. He was very kno When my husband and I first walked in to Salerno Duane over 3 years ago we made an instant connection with our salesman Sergio Ovalle. He was very knowledgable and one heck of a negotiator(We like to think he was on our side). So after all why would i go anywhere else? We just leased our second time in a row with Salerno Duane and we weren't disappointed. Thanks again Sergio! More
Thanks 'Red' !!! Marissa was great from day one. I didn't know if I wanted a Cherokee, Grand Cherokee or a Wrangler so I came in a couple times and she patiently test Marissa was great from day one. I didn't know if I wanted a Cherokee, Grand Cherokee or a Wrangler so I came in a couple times and she patiently test drove them all with me! I ended up with the Wrangler and I couldn't be happier! More
Highest Recommendation for Car Buying Just bought another jeep Grand Cherokee. They are excellent cars. Salerno Duane in Summit NJ is my "go-to" dealership and it is salesmen like Sergio O Just bought another jeep Grand Cherokee. They are excellent cars. Salerno Duane in Summit NJ is my "go-to" dealership and it is salesmen like Sergio Ovalle who made the process easy, efficient and seamless. He asks great questions to understand needs and explains all the options available. He worked diligently to get me needs for new car met at fair price for both me and the dealer. I will be buying more Jeeps in the future and Sergio is my "go-to" sales person. More
Great Salesmanship This is our second transaction with Salerno Duane Jeep. We returned to Robert Phillips as he provided excellent service the first time around and in This is our second transaction with Salerno Duane Jeep. We returned to Robert Phillips as he provided excellent service the first time around and in this transaction his service was great also. Robert is great at building a rapport with his customers and providing a friendly, low-pressure experience. He is a courteous individual and treats you like a neighbor should; after all he lives in the area. He is also quite knowledgeable about their products and their services. My reason for 4 stars for 2 reasons. Michael Cohen is the sales manager and I found that he dismissive and abrasive. At no point does he address customers (at least he didn't address us). Michael made me feel unwelcome. The finance department is slow and poorly organized. What should've taken an hour, took 3. We spent our entire Saturday morning at the dealership waiting for paperwork to be completed for signature. At the end of it, Robert delivered the vehicle by demonstrating the options and functions. Again, great salesmanship. More