Salerno Duane Chrysler Jeep

leaking window Anthony in the body shop checked out my leaking window within 2 mins of an unscheduled stop to the shop and helped correct the problem. Anthony in the body shop checked out my leaking window within 2 mins of an unscheduled stop to the shop and helped correct the problem. More

Professional and Friendly Paul was a pleasure to buy a car from. He was honest, responsive, and efficient. He went out of his way to accommodate my needs and remained professio Paul was a pleasure to buy a car from. He was honest, responsive, and efficient. He went out of his way to accommodate my needs and remained professional the entire time. The entire buying experience was low pressure and fast. Jeeps are awesome vehicles and Salerno is a high quality dealer and service department. More

Body Shop Work Brought my Nissan Sentra in for Body work and Anthony the Manager of body shop did a wonderful job. Would highly recommend his work. He runs a quali Brought my Nissan Sentra in for Body work and Anthony the Manager of body shop did a wonderful job. Would highly recommend his work. He runs a quality body shop and he work is top notch. More

A Jeep & a Great Experience I was in the market for a new SUV but was unsure what model I wanted. With the help of John Cola I was able to have a pain free experience at a car de I was in the market for a new SUV but was unsure what model I wanted. With the help of John Cola I was able to have a pain free experience at a car dealership! The patience and time spent answering my numerous questions made the experience great. I was able to lease a new Jeep which I love. I highly recommend John Cola and the Salerno dealership. More

The Best dealership around!!!! After visiting several other dealerships and stalled negotiations and not helping us with what we were looking for, we made one more stop. The employ After visiting several other dealerships and stalled negotiations and not helping us with what we were looking for, we made one more stop. The employees at Salerno Duane, made us feel wanted and welcomed. They listened to what our needs were and led us to the few ideal vehicles that met our standards. Low and behold we came home with a beautiful Jeep Grand Cherokee. Henry Argueta was the is great at his craft. He knew the selected vehicles inside and out. He pointed out certain things to look for as we test drove each car. he made the buying experience a great one. after we selected the car of our choice, Henry brought us to Michael Podell. An outstanding manager, Mike was able to tie everything together and and bring us in under our budget. What a great experience! More

Autobody shop Brought my jeep in last week for bumper and headlight damage spoke to Anthony the guy was so rude gives me a estimate and says if I pay cash and don't Brought my jeep in last week for bumper and headlight damage spoke to Anthony the guy was so rude gives me a estimate and says if I pay cash and don't go through insurance he will knock off 500 on the price I think this is so unfair to people that have to go through there insurance that's why insurance is so high in New Jersey cause of places like this never again going here More

Jeep purchase on Sat Nov 19 I purchased a 2016 Jeep Patriot to day from Sergio. It was a very pleasant experience, Sergio was very helpful and explained everything in detail I wo I purchased a 2016 Jeep Patriot to day from Sergio. It was a very pleasant experience, Sergio was very helpful and explained everything in detail I would buy from him again and recommend him to my family and friends .thanks again for every thing William Alcorn More

Outstanding experience at Salerno Duane Jeep I recently leased my 3rd Jeep Patriot at Salerno Duane Jeep. I experienced outstanding service working with Sergio Ovalle. He is tops in his field and I recently leased my 3rd Jeep Patriot at Salerno Duane Jeep. I experienced outstanding service working with Sergio Ovalle. He is tops in his field and very knowledgeable in the industry. He went above and beyond to make me a satisfied customer who will come back for years to come. He was honest and trustworthy of my service. I am very grateful to have had Sergio as my salesman. More

Review of Sergio Ovalle Sergio Ovalle is a number 1 sales and leasing consultant in our estimation. He knows everything you ask him about all the Chrysler and Jeep vehicles Sergio Ovalle is a number 1 sales and leasing consultant in our estimation. He knows everything you ask him about all the Chrysler and Jeep vehicles and, if he doesn't he finds out very quickly.. He treats you as a close friend. He explains everything very well and keeps you at ease. I would never feel the same if we had to deal with another consultant. He is the best. More

A Dealership of Lemons. I lease a 2012 Jeep Cherokee and it's been recalled 6 times. Yes, 6 times. The latest recall? S55/NHTSA 16V-529 states, "The loss of motive power coul I lease a 2012 Jeep Cherokee and it's been recalled 6 times. Yes, 6 times. The latest recall? S55/NHTSA 16V-529 states, "The loss of motive power could cause a crash without warning... We're sorry for any inconvenience, but we are sincerely concerned about your safety." What does that mean? Welp, it happened to me on three different occasions—the engine shuts off while driving. At random times, like when you're cruising on the 78. Yeah, that's a loss of motive power. On October 24th, I took it into Salerno Duane for the latest recall, an issue with the gas tank, grinding noise when I turn the wheel and a banging noise under the hood. Butch, the counter guy, said they'd look at the following day. After I dropped it off, I went across to the dealership to discuss the history of issues I've had with it. Their concern was genuine as I have two young children, but their only objective was to upsell me into a new lease for 39-months. When I told them I wasn't interested in another Jeep (never again!) they flat out refused to help me. I demanded they give me info on NJ lemon laws and was told pulling the records was a big part of the process. I left with the number. My wife called back to the next day and was told they weren't going to look at it until Thursday OF THE FOLLOWING WEEK! I went back the next morning (without telling them I was on my way) to get it. Butch immediately recognized me and said there was nothing wrong with it. Nothing. Butch then went on to say they needed to check with Jeep about the gas tank problems and that I needed the recall issue fixed. Nothing wrong, huh? I took it down to Route 18 Auto and they repaired the differential (grinding noise), fixed the banging noise, replaced the air filter AND took care of the recall issue. The entire episode cost me over $1,000.00 for rental cars and 2 days worth of vacations days from work. Thankfully, Ann Schulz at Route 18 Auto helped us immensely with a loaner. I contacted Jeep and told them what happened. They promised to call back in 2 days. That was a week ago. I work in Social Media, and believe me, I'm spreading the word: Do not go to Salerno Duane. #NeverJeep #NeverDuaneSalerno More