Salerno Duane Chrysler Jeep

Outstanding Dealership I have 4 cars in the family and I lease all of them. So I get to go through this process often and with many dealerships in central and northern NJ. I have 4 cars in the family and I lease all of them. So I get to go through this process often and with many dealerships in central and northern NJ. My first lease was in 1999 and since then I have leased about 13 cars. I have dealt with some excellent dealerships and some classic, tacky, bad dealerships. This time I was looking for a car for my daughter but had trouble finding the trim level and color she wanted and for a reasonable price. Using Chrysler/Jeeps Search Inventory feature on there web site I found the exact model I wanted at Salerno Duane Chrysler Jeep. I called and Sergio told me he had that exact model and color so I quickly drove over. The dealership itself is very impressive looking in the beautiful town of Summit. I immediately thought this place is too nice and I won't get a good deal. Sergio showed me the car and it was exactly what was described and what I wanted. I showed him a regionally advertised Jeep lease offer but I also wanted to increase the mileage allowance and the car I was looking at had a higher list price than the one in the Jeep offer so I knew I would have to pay a little more, but based on quotes I got from other dealers, I expected this place to be a lot more. Sergio got my info, went off to generate a price, and I sat and waited fully expecting to have to play the haggle game. To my surprise, he came back with an offer that was right on target with what I was expecting to pay. I did my homework on the car and they didn't waste my time. My instinct is to automatically counter with a lower offer, but in this case I felt no need to do so and accepted that offer. Everyone I dealt with at this dealership was professional and treated me and other customers around me with respect. The manager was helpful, the finance person was great and did not waste my time trying to sell me items I did not need or want. I would rate Salerno Duane as one of the best if not "The Best" dealership I have dealt with. This transaction was smooth and pleasurable. Thank you for the great service. I will be sending other people your way. More

Outstanding Purchase Experience!! Bill and the Salerno team worked with me to create a great deal. Very easy and friendly team The experience certainly exceeded my expectations. I wou Bill and the Salerno team worked with me to create a great deal. Very easy and friendly team The experience certainly exceeded my expectations. I would not hesitate to work with Bill in the future. Thanks for the great deal and seamless purchase !! More

Fantastic, went above and beyond Sergio deserves every star he could get. He went above and beyond to get what I wanted. Like most people I was hesitant about going car shopping becau Sergio deserves every star he could get. He went above and beyond to get what I wanted. Like most people I was hesitant about going car shopping because the salesmen are like vultures, pushy and insistent. Not Sergio he said down with we told him out budget and he said he'll make I work and he did. Not once did I feel like I was being lied to, mislead or having to sign my life away for the next 36 months. This was the most relaxing and best car buying experience I've had so far. Other dealers so take notes on how to treat and work with customers. I must say I am a customer for life and will be recommending Sergio to all my friends and family. More

More than Expected!!! I went to purchase a car in Summit and the experience was wonderful,, I told Sergio what I wanted, and he went above and beyond doing his job. He e I went to purchase a car in Summit and the experience was wonderful,, I told Sergio what I wanted, and he went above and beyond doing his job. He explained all they had in stock and even suggested somethings I didn't think I would want,, which is what I eventually purchased. Thanks Sergio More

Great experience as always Paul Shorrock helped me out to get my third Jeep yesterday. He is an absolute pleasure to work with. As a single mom, he always does his best to get Paul Shorrock helped me out to get my third Jeep yesterday. He is an absolute pleasure to work with. As a single mom, he always does his best to get me where I need to be and pushes in my favor. I will be back to Paul in a few years. More

Exceeds expectations I visited Salerno and Duane after looking for a vehicle on car gurus app. Not only were their vehicles in the price range I was looking for, they were I visited Salerno and Duane after looking for a vehicle on car gurus app. Not only were their vehicles in the price range I was looking for, they were the vehicles with the best car fax AND best mileage for the price. I met with Marissa who took great care of me. She started with the typical car dealer talk but once she got the gist that I knew what I wanted she backed off and wasn't as pushy as most(seemingly all but that's the business). For that I was grateful as with most dealers the more they push they don't realize they jeopardize the sale(people feel like they're being conned) I will DEFINITELY visit them again for vehicles in the future and hope that most have as pleasant an experience with Salerno and Duane or any other dealer for that matter as I have. More

Easy Experience Recently leased a Jeep from this dealership and was a very easy relaxed experience. Our salesperson, Paul Shorrock, made me feel comfortable throughou Recently leased a Jeep from this dealership and was a very easy relaxed experience. Our salesperson, Paul Shorrock, made me feel comfortable throughout the process. Answered all my questions. More

Very Happy We recently leased a Jeep from this dealership and were very happy with our experience. Our salesperson, Marissa "Red" Molnar, stayed in contact whil We recently leased a Jeep from this dealership and were very happy with our experience. Our salesperson, Marissa "Red" Molnar, stayed in contact while we did our due diligence and made us feel very comfortable with the end result. She was great to deal with and never made us feel rushed or like we were asking too many questions. More

Great Experience We recently purchased a used Dodge Durango 2015 from Salerno Duane in Summit, NJ. Our salesman was Bill Bisson and he was extremely easy to work with We recently purchased a used Dodge Durango 2015 from Salerno Duane in Summit, NJ. Our salesman was Bill Bisson and he was extremely easy to work with and knowledgeable of everything we had questions about. He was not pushy and made the experience extremely easy and not stressful. We brought our 5 month old son with us and we knew we could not make this an all day event. We talked numbers and met at a reasonable price that worked for both parties rather quickly. The only reason I am rating a 4 and not 5 is because the oil was not changed and we had to take it the next day. But we advised Bill and he stated they would reimburse us for the full amount. We will definitely revisit this dealership and I highly recommend Bill for anyone looking for a car! More

very genuine, caring people! I recently bought a car here and the service provided was great! The salesmen here genuinely care for their customers. This dealership is by far the b I recently bought a car here and the service provided was great! The salesmen here genuinely care for their customers. This dealership is by far the best one I visited and the employees are much more helpful compared to employees at other dealerships. More