Salerno Duane Chrysler Jeep

Car Shopping done right Best car buying experience thus far and I usually hate dealerships! Sergio was extremely friendly and did everything he could to get me into my new ve Best car buying experience thus far and I usually hate dealerships! Sergio was extremely friendly and did everything he could to get me into my new vehicle! Car shopping did not take hours as it normally does, and I left with a car I absolutely LOVE! More

No oil put in doing oil change Came in fri 2/12 for oil change, oil never put in Jeep had to purchase oil and send Jeep back mon they said their faulty filter caused leak, no oil in Came in fri 2/12 for oil change, oil never put in Jeep had to purchase oil and send Jeep back mon they said their faulty filter caused leak, no oil in my garage, space at work or drive way , not A drop of oil in car mon morn. More

Amazing Customer Service - Could Not Have Been Easier! I called Jim on a Saturday afternoon about an hour before the dealership closed. By the time I had gotten to the dealer, Jim had the car I wanted wai I called Jim on a Saturday afternoon about an hour before the dealership closed. By the time I had gotten to the dealer, Jim had the car I wanted waiting for me, and we hopped in for a test drive. I had a very tight time-frame and Jim was able to get all of the paperwork done that day, and then we set up an appointment the following weekend for me to pick up the car. I showed up to the dealership and again, Jim was waiting, with the car, having just gassed it up himself! Now that's service. Jim really went above and beyond to enable me to complete this transaction in an timely and efficient manner. Jim's knowledge of the car blew me away - he took the time to go through every feature and made sure I was comfortable before I left the lot. I cannot say enough about how easy this purchasing experience was. Jim basically made it so I was able to select the car I wanted and pick it up the next weekend - could not have been easier. If you are going to Salerno Duane to get a Jeep - I highly recommend asking for Jim - you will get a great salesman who does not apply pressure and knows what a fair deal looks like. Thank you Jim! More

Exceptional, No Pressure Vehicle Purchase We leased a 2016 Dodge RAM 1500 Truck. Our experience with Sergio Ovalle was exceptional. He was very low pressure throughout the process and a pl We leased a 2016 Dodge RAM 1500 Truck. Our experience with Sergio Ovalle was exceptional. He was very low pressure throughout the process and a pleasure to work with. We didn't feel any of that sales pressure that we worry about when shopping for a vehicle. We will definitely come back to Sergio and Salerno Duane Summit when we are ready to purchase another new vehicle. More

Great customer service - above and beyond I worked with Troy after bringing in my vehicle to be repaired following an accident. He was a pleasure to work with, extremely friendly, easily acce I worked with Troy after bringing in my vehicle to be repaired following an accident. He was a pleasure to work with, extremely friendly, easily accesible via telephone and email, happy to answer any and all questions, and provided timely updates and kept me "in-the-loop" throughout the repair process. He went out of his way to explain various aspects of the process, which was beyond what he would be required to do normally/beyond what I expected. His past experience and close working relationship with my insurance company made the estimate and payment process much easier than expected. Thanks to Troy and the body shop for all their help. More

Love our new Jeep Grand Cherokee I am very pleased to be given an opportunity to let you know that our experience working with Sergio Ovalle was an exceptional experience. He did wha I am very pleased to be given an opportunity to let you know that our experience working with Sergio Ovalle was an exceptional experience. He did what he said he would do for us. He found us a great vehicle that met or exceeded our needs and expectations. He was friendly and extremely professional. I would highly recommend Salerno Duane Chrysler Jeep because of the high quality of customer service that they provide. Sergio provided us with the most pleasant experience in car buying. More

2016 Jeep Patriot I have leased 3 cars from Salerno and I have nothing but high praise for Sergio. He is very professional and an overall genuine person. Thank You Ser I have leased 3 cars from Salerno and I have nothing but high praise for Sergio. He is very professional and an overall genuine person. Thank You Sergio, Your The Best !!!!!!!! More

Jeep Wrangler From the start Sergio made my car buying experience very relaxing, and enjoyable. I was able to get exactly the car I wanted very quickly, he did his From the start Sergio made my car buying experience very relaxing, and enjoyable. I was able to get exactly the car I wanted very quickly, he did his best to work within my financial terms. I would highly recommend Sergio Ovalle at Salerno Duane to friends and family> Thank You very much!! More

Very friendly From the email contact to the prompt responses, Sergio at Salerno Doane was great to work with. He was courteous and informative, and out deal was do From the email contact to the prompt responses, Sergio at Salerno Doane was great to work with. He was courteous and informative, and out deal was done iquickly and professionally. I love my "new" 2012 Jeep Liberty! More

Easy and no stress 2015 Jeep Grand Cherokee I really liked this dealership. Spoke with and visited many others in and around the area; most were very pushy and dishonest about prices; they wo I really liked this dealership. Spoke with and visited many others in and around the area; most were very pushy and dishonest about prices; they would quote a price to entice you to come into the dealership but not honor it. There was always some catch. Salerno was different. Very reputable. Great experience. Sergio was very professional and knowledgable. Would recommend Salerno and Sergio every time. More