Salerno Duane Chrysler Jeep

Awesome service! Thank you so much! Sergio was very helpful and knowledgeable and made my new lease experience so easy, painless! Very satisified and will be recommend Thank you so much! Sergio was very helpful and knowledgeable and made my new lease experience so easy, painless! Very satisified and will be recommending family and friends! More

Excellent Dealership, Great Sales Rep This was my 2nd purchase from Salerno, an excellent managed dealership. I was meet at the door by John Cola (sales) who listened and worked with me, a This was my 2nd purchase from Salerno, an excellent managed dealership. I was meet at the door by John Cola (sales) who listened and worked with me, after 3 short visits, I left with my new Jeep. John was always professional but easy going with a team spirit. A pleasure doing business with these folks. More

No Pressure salesman a gentleman fit our needs I give this dealership 5 star rating John Cola helped us find a jeep latitude that fits our needs very helpful and courteous i wont go anywhere else I give this dealership 5 star rating John Cola helped us find a jeep latitude that fits our needs very helpful and courteous i wont go anywhere else More

Great Service, great price, Sergio was a total professional Rob and Kathie Corrado, Just got home with our new 2017 Jeep Grand Cherokee Limited I love it!! The entire team of Sergio, Mike, and Dave made our buy Rob and Kathie Corrado, Just got home with our new 2017 Jeep Grand Cherokee Limited I love it!! The entire team of Sergio, Mike, and Dave made our buying experience a real pleasure. The dealership is warm and friendly, and very non-pushy!! Made our buying experience a real pleasure. I would recommend Salerno-Duane, and especially Sergio, for anyone looking for a pleasant buying experience!!! More

Started Off Great......But then... I was really excited to try this "off the beaten path" dealership figuring I would get better personal attention and service than the dealerships on t I was really excited to try this "off the beaten path" dealership figuring I would get better personal attention and service than the dealerships on the main roads. They lived up to those expectations only 50% of the time. I came in looking to lease a new Jeep since my lease was ending and I was over my mileage limit on my current Jeep lease. I told them the car I wanted and the lease payment I was willing to pay and they found me exactly what I was looking for. Since they didn't have the car on the lot, I made a down payment with the intention of returning the next day to pick it up. Everything up to that point was perfect and as expected. After that, it was all down hill. The next day I returned to pick up the car at an agreed upon time. When I arrived, the car nor the paperwork were ready for me. Unlike the previous day (when I had the complete attention of the sales person) I had to sit and wait for the paperwork to be passed from department to department because the salesperson was busy waiting on other people. What was the point of agreeing on a time for me to pick up the car if you had no intention of having everything ready for me? I felt like I wasn't at the top of their priority list since they had already made the sale to me. But to me, I feel like the process isn't complete until I have the new car keys in hand. They should have treated me with the same respect both before, during and after I had put money down. The worst part of the experience came next. As I was sitting in the showroom waiting for my paperwork, two employees had to move the two cars parked on either side of me so they could get to another car parked deeper in the showroom. However, no-one bothered to check if anyone was sitting behind these cars. All of the sudden, I had FOUR tailpipes (less than three feet away) blowing exhaust directly into my face. At that point, I was nauseous from having to breathe fumes and tired of waiting for my paperwork. When they finally had everything ready for me to sign, the finance representative asked how my experience was. When I told him about being blasted with exhaust, he seemed sympathetic and said he would speak to someone. I never heard back from anyone. I hope if you're reading this, you would imagine yourself in my shoes and ask yourself, "Is this what I want my next car buying experience to be like?" More

Great costumer service and satisfaction to make great deals I was lucky to meet Sergio Ovalle, I soon began to talk to him about the interest in the jeep. I quickly got an idea of ??my style and a better unders I was lucky to meet Sergio Ovalle, I soon began to talk to him about the interest in the jeep. I quickly got an idea of ??my style and a better understanding of what I was looking for in my desired vehicle. It is then that I struggle with me to achieve a price to my comfort, monthly payments to my budget and the safety of having today my new vehicle recently departed from factory my 2017 Jeep Compass limited that from today I and my family We will enjoy together with better comfort and welcome the new baby. Please if you looking for new car and excellent costumer service ask for him... thanks you Sergio and salerno and Duane ford jeep Chrysler More