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Salem Ford - Service Center

Salem, NH

4.5
248 Reviews

248 Reviews of Salem Ford - Service Center

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September 25, 2023

I arrived about 20 minutes early, they had me drive right into the service waiting area. I was greeted by an gentleman who quickly booked me in, then directed me to a large neat, bright waiting area. I waite More

by BEARATWV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Salem Ford responded

We appreciate your support and leaving a 5-star review. Your kind words motivate us and we'll be sure to let our team know what a great job they're doing. Safe travels and keep in touch! Thank you, Salem Ford.

September 25, 2023

Easy to get appointment, cars repaired right the first time. JJ and Derek Roy are the best there is. More

by RFHolgate@ci.methuen.ma.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Roy, JJ Paquette
Oct 02, 2023 -

Salem Ford responded

Thanks for the great review and support. We appreciate your feedback and will be sure to share your kind words with our team members who made it happen! Thanks, Salem Ford.

September 22, 2023

Service to my vehicle was good and through. It given a car to use because my truck wasn’t ready when needed. More

by VALKYRIE1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

In and out without issue. Friendly and quality work. Will continue to use for service. More

by SCOTT@HYSLEP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

I have been a very Happy & Satisfied Salem Ford Customer for 25 + years.and the Service Staff has Alway been Excellent to me .& very accommodating.. More

by bholmander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonetta and Derek
September 15, 2023

Sandy and Derick helped me to have the work done under warranty which was expiring in two days. Their help and follow up was very much appreciated. They went that extra step. More

by JIM@JBUTLERPROPERTYMGMT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy and Derick
September 13, 2023

took care of my issue in a few days! Had a massive leaking sunroof into my passenger side floor and all the wiring harnesses because someone at ford forgot to connect it during manufactu More

by mikecollings77
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Found the time to get my truck in to be fix and got it back to me quickly and when I needed. It was great More

by Cheap1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Salem Ford , like all businesses, struggles to hire excellent employees. I still have confidence in their service department. I hope that continues because I love their trucks. More

by Philyfive5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

The staff is always pleasant and my car is ready when promised or earlier. I like the fact that they offer free pick up and delivery if I should ever need it. More

by JAFERRANTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
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