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Salem Ford - Service Center

Salem, NH

4.5
248 Reviews
Call Service Center (603) 898-9766

248 Reviews of Salem Ford - Service Center

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March 13, 2024

Clear, responsive communication and straight forward sales process Upfront and Clear negotiation with no surprises More

by drr3
Recommend Dealer
Yes
Employees Worked With
Mike Ayala
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Jul 03, 2024 -

Salem Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Salem Ford. We look forward to having you as one of our valued customers for many more years to come!

March 06, 2024

Consistent service, Derek is a trusted advisor I appreciate what he has to say and know my car is in good hands having it serviced there. More

by C8jovi
Recommend Dealer
Yes
Employees Worked With
Derek Roy
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Mar 07, 2024 -

Salem Ford responded

It's great to hear that Derek was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 26, 2024

I received my annual inspection and complimentary 1st oil change free of charge.I will be back. More

by johnwaldo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

johnwaldo1 responded

Overall it was a decent experience, especially on a Friday afternoon.

Feb 26, 2024 -

Salem Ford responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Your friends at Salem Ford

February 24, 2024

Lauren was a pleasure to work with. The whole team makes the process as easy as possible. More

by Dhamilton13
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Salem Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lauren here at Salem Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Salem Ford

February 17, 2024

Prompt professional service. Comfortable waiting area. We always feel confident that the issues with our vehicle are addressed. More

by tlaob118
Recommend Dealer
Yes
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Feb 19, 2024 -

Salem Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Salem Ford. Your friends at Salem Ford

February 17, 2024

Everything went good the only thing was the delay due to a few to many cars in for service More

by JOHNMCDONOUGH
Recommend Dealer
Yes
Employees Worked With
The service tech that was working that day
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Feb 19, 2024 -

Salem Ford responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Derrick, Chris and the service team are amazing. I know I'm in good hands and trust their judgment More

by Rangelo
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Smith
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Feb 15, 2024 -

Salem Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Courteous and professional Dealer explained clearly the issue and had it resolved I was very happy with the service More

by Amdelaunay
Recommend Dealer
Yes
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Feb 15, 2024 -

Salem Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Job was performed at a timely manner. All of the staff was very courteous. Everyone went beyond my expectations. More

by LEGER1234
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Smith
Report | Print
Feb 15, 2024 -

Salem Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Efficient and informative Kept me informed of safety notice progress And performed the task on time More

by Rdamour388
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 15, 2024 -

Salem Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Your friends at Salem Ford

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