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Salem Ford - Service Center

Salem, NH

4.5
248 Reviews

248 Reviews of Salem Ford - Service Center

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February 04, 2020

NOT GOOD Had 11:00 scheduled appointment NEVER told if I did NOT tell them I needed it ASAP they would do whenever after 3 phone calls last on at 4:30 when i s More

by catherinpaquette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
don't know
February 04, 2020

efficiency - ride back to work Helped fix a side mirror I negotiated with deal on purchasing a new car - the team is understandable and delivered accurate results, highly recommend More

by jamesclimperis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
amanda
February 04, 2020

Great dealership. Great service dept went above and beyond for me. Very friendly environment. Kid friendly. Excellent repair. Very organized. Full inventory. Respectful. Etc etc More

by pauljoyce71
Recommend Dealer
Yes
Employees Worked With
Austin Adams
February 17, 2018

Overcharged for service I was told my truck needed 8qts of oil. I said its a 3.5L ecoboost and it only needs 6qts. Guy at service told me no it needs 8qts and tried charging More

by thomas russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave rogers
January 26, 2017

Service for noises in rear hatch and SYNC issues First off, FORD has real issues with their new cars and SYNC 3 . They are Having all kinds of problems with the Sync updates and issues with Sync tha More

by honest car owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Dozios in service
January 05, 2016

THEY USED SUPERGLUE TO TRY AND FIX MY TRUCK My brand new truck came with two missing plastic covers on the interior. After three visits to place the covers on correctly, and three unsuccessful a More

by MattNorcross
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Tech w/ superglue
March 24, 2015

Tried to use their service department The gentleman behind the service desk (sitting down all the time ) was rude and not very helpful. I felt like I was bothering him. I asked a couple of More

by ACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
March 08, 2015

Disgusted 20 year Customer !!!!! This is a true story that just happened to me at SALEM FORD HYUNDAI !! I had up until this point had a great relationship here..I am so disgusted wit More

by Dan Crepeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary A
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