Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
248 Reviews of Salem Ford - Service Center
Sort by
February 10, 2021
Always pleasant and professional. All my service appointments have been seemless and quickly processed. The staff are friendly and helpful. Wayne in Service is great to work with. appointments have been seemless and quickly processed. The staff are friendly and helpful. Wayne in Service is great to work with. More
by Brenda
Employees Worked With
Wayne
January 30, 2021
Worked on my car never did a test drive we got the car back and almost got in an accident. They were apologetic but admitted they screwed up they said I needed a break job for a noise in the rear when it back and almost got in an accident. They were apologetic but admitted they screwed up they said I needed a break job for a noise in the rear when it was the bearings they caught it but only after they went back multiple times to look the ,alignment was off Do to wrong selling to put in the machine More
by Paul
Employees Worked With
Wayne
November 24, 2020
Overall service experience went well, vehicle drop off pickup and loaner all went smoothly, all of my concerns with the vehicle were corrected in a timely manner pickup and loaner all went smoothly, all of my concerns with the vehicle were corrected in a timely manner More
by Chrislav629
Employees Worked With
Gerry
October 27, 2020
Having purchased my vehicle from salem Ford 60 broadway salem nh,,i have always had services performed there. The service department has always met my expectations and concerns. When time comes to purchase salem nh,,i have always had services performed there. The service department has always met my expectations and concerns. When time comes to purchase another vehicle i plan on purchasing there again and continue relationship. More
by Charles
Employees Worked With
Alex MacKay
September 23, 2020
Will never deal with this place ever again. They prove Will never deal with this place ever again. They prove the stereotype correct. Never go to the dealership for service. just don’t bother go anywhere Will never deal with this place ever again. They prove the stereotype correct. Never go to the dealership for service. just don’t bother go anywhere else. More
by Shane
Employees Worked With
Some lady
August 07, 2020
Get a spare key and have it programmed Called in advance so that i make sure they had the key .Key was cut and programmed really fast, the dealership is clean and spacious , and very friend Called in advance so that i make sure they had the key .Key was cut and programmed really fast, the dealership is clean and spacious , and very friendly personnel . More
by hmutindwa
Employees Worked With
wanda,scott peterson
July 27, 2020
This place is a joke . They have had my vehicle for an entire month .. I’ve made a payment . And the dealer has offered me no support as far as a loaner car (which I have asked for cause my Warranty cove entire month .. I’ve made a payment . And the dealer has offered me no support as far as a loaner car (which I have asked for cause my Warranty covers it) they are the worst DO NOT USE SALEM FORD THEY DONT CARE ABOUT CUSTOMERS More
by User715
Employees Worked With
Austin Adams, Dan Lagrange
June 03, 2020
Excellent service, friendly staff, went in for a 60K service and they took care of me in a timely manner, even let me come pick my vehicle up after close. Wanda was great and really helpful service and they took care of me in a timely manner, even let me come pick my vehicle up after close. Wanda was great and really helpful More
by Mpliv_22
Employees Worked With
Wanda
