Salem Ford - Service Center

Very confi a lot o people ready to serve you in any questions do you have questions do you have More

Very helpful told me everything I needed to know at my service appointment gave me some recommendations also found nice for mustang shirts was a win win ! service appointment gave me some recommendations also found nice for mustang shirts was a win win ! More

Service was extremely helpful completed my vehicle sooner than expected the service writer was extremely helpful and professional. Would definitely recommend to all I know. than expected the service writer was extremely helpful and professional. Would definitely recommend to all I know. More

Pleasant service employes. and timely service. This visit was guicker than previous service appointments which was appreciated. and timely service. This visit was guicker than previous service appointments which was appreciated. More

Excellent experience at Salem Ford. Charlie was exceptional to deal with, very responsive and understanding. Will be returning to service my vehicle. Charlie was exceptional to deal with, very responsive and understanding. Will be returning to service my vehicle. More

My service adviser was amazing she was in constant contact and went out of her way to get me a rental so i was not without a vehicle contact and went out of her way to get me a rental so i was not without a vehicle More

Dean was very professional and courteous. The job was completed quick and clean. Dean explained the repair precisely. The job was completed quick and clean. Dean explained the repair precisely. More

The Team at Salem Ford is out standing ! !! My technician Kyle keeps my vehicles running smooth as well as keeping me informed of what will need to be done in the months ahead .. My Service W !! My technician Kyle keeps my vehicles running smooth as well as keeping me informed of what will need to be done in the months ahead .. My Service Writer Matt is top notch at keeping me informed on the status and update of my vehicles while in their shop ! The Service Manager Gerry runs a clean well orchestrated shop. Thank You Salem Ford More

Poor follow-up lack of want to assist customers work never got done and had to pick it back up to wait on someone to call after they talk to the ford manufacturer on how to fix a tire pressure fault sen never got done and had to pick it back up to wait on someone to call after they talk to the ford manufacturer on how to fix a tire pressure fault sensor. Now bring it back after no one called fingers crossed they actually fix this issue or follow-up with me More

Very disappointed with the whole transaction. One error after another. The GM has tried to make amends for all of them but a month after things are still not completely resolved. One error after another. The GM has tried to make amends for all of them but a month after things are still not completely resolved. More