Salem Ford - Service Center

Everything completed as described. Disappointed in the Ford product quality but always receive great Service from the team at Salem Ford. Disappointed in the Ford product quality but always receive great Service from the team at Salem Ford. More

First time we had a problem but the woman who was helping me fixed it right away , she is the best me fixed it right away , she is the best More

Well done! Porter was great (Nancy) as were both Advisors, Derek and Johnetta! Thanks All! I will be back! Porter was great (Nancy) as were both Advisors, Derek and Johnetta! Thanks All! I will be back! More

I scheduled an appointment and took my truck in to Salem Ford for a simple oil change. Due to the service department getting "busy" I did not have my truck back until the next day, about 24 hours later. The Ford for a simple oil change. Due to the service department getting "busy" I did not have my truck back until the next day, about 24 hours later. The service team did "make it right" by providing the oil change free of charge... But as a dad of 2 with a full schedule - resulting in an unanticipated day home from work it was a pretty tough pill to swallow. More

Service was completed as requested and in a timely manner All were professional and courteous. Wouldn't go anywhere else. All were professional and courteous. Wouldn't go anywhere else. More

Service department took care of me and all my needs. Very professional and very courteous Very professional and very courteous More

Derek Roy is very knowledgeable and gave excellent service to me when I came in for service service to me when I came in for service More

Fast, friendly and great customer service. Sales department was helpful also. I’ll be back. Thank you!! Sales department was helpful also. I’ll be back. Thank you!! More

They make it very convenient to leave your truck for service especially when they pick it up and deliver it! service especially when they pick it up and deliver it! More

Johnetta in the service department was wonderful and very helpful. Answered our questions and explained everything clearly. Clearly an asset to Salem Ford helpful. Answered our questions and explained everything clearly. Clearly an asset to Salem Ford More