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Salem Ford - Service Center

Salem, NH

4.5
248 Reviews

248 Reviews of Salem Ford - Service Center

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August 04, 2023

Great service, advisors, comfortable waiting area, and nice people. Everything explained well and repaired properly. More

by lysa2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk her name
August 04, 2023

Jerry and Dean where excellent dealing with my situation. Went out of their way to get hob covered More

by Danexscale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean
August 02, 2023

Quality responsive, respectful and professional service. Someone answered the phone every time I called……Thank you Salem Ford More

by Fjrhd18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

I am quite happy with the repairs they did on my 2006 Ford Taurus. I feel a little bad they were short of halp and they took a little longer to do it. But overall I am very satisfied with the people s More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Pick up and delivery was fantastic! Ray in service is truly the best. Thank you! More

by Raydogg81472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray clarke, Jake Lampert
July 28, 2023

My truck had a transmission issue. They replaced a part and in turn that caused the transmission to essentially blow up. They had our truck for over two months before any update. EVERY More

by alz1785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

We have been treated fairly and promptly. Sandy has always been a big help. Your service department has been wonderful. More

by j-jcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy the cashier
July 28, 2023

Great team at Salem Ford. Always there to help. They make sure you are treated right More

by Spartann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Dealer and service tech did a very good job. Ford not having the ability to get parts in a timely manner is very disappointing as a mutual ford owner. More

by W.JUBINVILLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Checking in was easy. Everyone was very nice to me and my wife. Service was done in a timely manner. More

by durthquake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lawson
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