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Salem Ford

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
416 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 416 reviews

February 13, 2024

They went above and beyond to make things right with my truck. Repairs were done in a timely fashion. More

by DPALAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Salem Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Salem Ford. Your friends at Salem Ford Proud member of the Key Auto Group

February 11, 2024

Enjoy working with team at Salem ford purchase of 2023 f 150 pick up truck More

by busycpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
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Feb 12, 2024 -

Salem Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 09, 2024

Went in for a oil change Staff was friendly Had it on time that they quoted me More

by znandn1949
Recommend Dealer
Yes
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Feb 11, 2024 -

Salem Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford

February 09, 2024

they are very quick and experienced. definitely would recommend to someone everyone was so nice and friendly More

by roy_alyssa
Recommend Dealer
Yes
Employees Worked With
Derek
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Feb 11, 2024 -

Salem Ford responded

Thank you for choosing Salem Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, Alyssa, and we hope to see you again! Your friends at Salem Ford Proud member of the Key Auto Group

February 08, 2024

Great customer service! !!!!! Easy to deal with and I drove 21/2 hours from Connecticut to far a great and fair value!!!!! More

by lynngolfer2
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
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Feb 08, 2024 -

Salem Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford The Key Difference

February 07, 2024

Lauren was outstanding. She provided us with answers to all our questions and concerns. Salem Ford is now our dealership of choice. More

by debbiesdelights
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Salem Ford responded

Debbie, We are very happy to hear Lauren provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Proud member of the Key Auto Group Your friends at Salem Ford

February 07, 2024

I brought my truck in for the works The tech forgot to put the oil cap back on my truck. It caused multiple quarts of oil to leak all over my motor and stained my driveway. I will not be having my truck s More

by Never afai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Feb 07, 2024 -

Salem Ford responded

We're disappointed to hear about your recent experience with our Service Department and would like to discuss how we can make this right. Please contact our management team at 603-898-9766 and ask for Gerry (Service Manager) or Armando Rodriguez our General Manager to discuss further. We look forward to hearing from you and restoring your confidence in our dealership. Thank you, Your Friends at Salem Ford.

February 06, 2024

Awesome Service Department. Done Great customer service all the way threw out the dealership. Fantastic More

by GLAMIRANDE2
Recommend Dealer
Yes
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Feb 06, 2024 -

Salem Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Salem Ford, we look forward to having you as one of our valued customers for many more years to come! Your friends at Salem Ford

February 05, 2024

Went for regular service. Was very pleasant and accommodating Thank you Salem ford your the best More

by Patsgirl0325
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
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Feb 06, 2024 -

Salem Ford responded

Thanks for sharing about your experience with Salem Ford. Linda and our team appreciate your business and hope to see you again soon! Your friends at Salem Ford

February 03, 2024

Good communication and prompt attention. I will return to Salem Ford for service in the future. More

by DWINSLOW15
Recommend Dealer
Yes
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Feb 05, 2024 -

Salem Ford responded

Thank you for choosing Salem Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Your friends at Salem Ford Proud member of the Key Auto Group

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