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Salem Ford

Salem, NH

Overview
Employees
Reviews
Vehicles
4.6
415 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 415 reviews

February 20, 2024

Outstanding car buying experience! Charlie was a top notch salesman who never once made me feel pressured or uncomfortable. I would recommend Salem Ford to anyone in the future. More

by jason.cunningham12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Salem Ford responded

Jason, Thanks for your feedback on your recent visit to Salem Ford. It's great to hear that Charlie was able to assist you and that you had such a positive experience. Your friends at Salem Ford

February 17, 2024

Prompt professional service. Comfortable waiting area. We always feel confident that the issues with our vehicle are addressed. More

by tlaob118
Recommend Dealer
Yes
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Feb 19, 2024 -

Salem Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Salem Ford. Your friends at Salem Ford

February 17, 2024

Everything went good the only thing was the delay due to a few to many cars in for service More

by JOHNMCDONOUGH
Recommend Dealer
Yes
Employees Worked With
The service tech that was working that day
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Feb 19, 2024 -

Salem Ford responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Derrick, Chris and the service team are amazing. I know I'm in good hands and trust their judgment More

by Rangelo
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Smith
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Feb 15, 2024 -

Salem Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Courteous and professional Dealer explained clearly the issue and had it resolved I was very happy with the service More

by Amdelaunay
Recommend Dealer
Yes
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Feb 15, 2024 -

Salem Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Job was performed at a timely manner. All of the staff was very courteous. Everyone went beyond my expectations. More

by LEGER1234
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Smith
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Feb 15, 2024 -

Salem Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 15, 2024

Efficient and informative Kept me informed of safety notice progress And performed the task on time More

by Rdamour388
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 15, 2024 -

Salem Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Your friends at Salem Ford

February 15, 2024

Always very pleased with all the services I receive here. It's a pleasure working with Salem Ford. More

by W_T_N_999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Salem Ford responded

Thanks for sharing about your experience with Salem Ford. Gerry and our team appreciate your business and hope to see you again soon! Your friends at Salem Ford

February 14, 2024

Great communication, great price. Easy transaction. Very pleasant experience, will do business with again. Thanks More

by pitt1913
Recommend Dealer
Yes
Employees Worked With
Destiny Lane, Destiny Lane
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Feb 15, 2024 -

Salem Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Your friends at Salem Ford The Key Difference

February 13, 2024

They went above and beyond to make things right with my truck. Repairs were done in a timely fashion. More

by DPALAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Salem Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Salem Ford. Your friends at Salem Ford Proud member of the Key Auto Group

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