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Salem Ford

Salem, NH

Overview
Employees
Reviews
Vehicles
4.6
415 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 415 reviews

March 13, 2024

Clear, responsive communication and straight forward sales process Upfront and Clear negotiation with no surprises More

by drr3
Recommend Dealer
Yes
Employees Worked With
Mike Ayala
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Jul 03, 2024 -

Salem Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Salem Ford. We look forward to having you as one of our valued customers for many more years to come!

March 08, 2024

Thank you Brandon for everything you did to get me out of my truck and in something new I love it Thank you and Thank you Charlie More

by Jay92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
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Mar 07, 2024 -

Salem Ford responded

Happy to hear Charlie, Brandon, and the team were able to make it happen for you! Thanks for the great review and support. We appreciate you more than words can express!

March 07, 2024

I had a great experience at Salem Ford. The staff (Michael A, Conner, and Brandon) were very informative and personable. All my questions were answered in detail and they made the process e More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
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Mar 07, 2024 -

Salem Ford responded

We are so glad that we had the opportunity to work with you, Kate, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Your friends at Salem Ford The Key Difference

March 06, 2024

Consistent service, Derek is a trusted advisor I appreciate what he has to say and know my car is in good hands having it serviced there. More

by C8jovi
Recommend Dealer
Yes
Employees Worked With
Derek Roy
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Mar 07, 2024 -

Salem Ford responded

It's great to hear that Derek was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

February 29, 2024

Deceptful sales tactics. Story kept changing about availability of "technician" and ability to address/not address TPMS....$700 doc fee? I'm glad others have had good experi More

by chayw4
Recommend Dealer
No
Employees Worked With
Ben Holloran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Salem Ford responded

We regret to hear about your experience with our dealership. We appreciate your feedback and will be looking further into this matter to see how we can improve. Thank you, Your Friends at Salem Ford

February 26, 2024

I received my annual inspection and complimentary 1st oil change free of charge.I will be back. More

by johnwaldo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

johnwaldo1 responded

Overall it was a decent experience, especially on a Friday afternoon.

Feb 26, 2024 -

Salem Ford responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Your friends at Salem Ford

February 25, 2024

One of the easiest and best car purchases, I’ve experienced in 20 years I want to thank Michael, my salesman, and Benjamin and Len getting me finance after previously financing a car with my wife l More

by zucconinick82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
Report | Print
Feb 25, 2024 -

Salem Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Salem Ford! Your friends at Salem Ford

February 24, 2024

Lauren was a pleasure to work with. The whole team makes the process as easy as possible. More

by Dhamilton13
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Salem Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lauren here at Salem Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Salem Ford

February 21, 2024

One of the best car buying experiences, Mike S. And Ben were professional and we recommend them for anyone looking to buy a vehicle. More

by concha_jostle0i
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Salem Ford responded

Thanks for sharing your thoughts about your experience with Mike and Ben here at Salem Ford. We appreciate your business and hope to see you again soon! Your friends at Salem Ford

February 21, 2024

Very up front and honest I'd buy another vehicle from them Caesar was excellent at his job More

by Gritz0
Recommend Dealer
Yes
Employees Worked With
Cesar German, Cesar German
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Feb 21, 2024 -

Salem Ford responded

Thank you! Cesar and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Your friends at Salem Ford

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