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Salem Ford

Salem, NH

4.6
415 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 415 reviews

February 04, 2020

They had the vehicle I saw online and I bought it, was a good experience . Phil in the credit department was really nice and affable. More

by steved02186
Recommend Dealer
Yes
Employees Worked With
Dan
January 10, 2020

Love Salem Ford!! We have always bought our trucks here. We always deal with Matt Pina. He is so knowledgeable and easy to deal with. A fun buying experience with him. We feel we get a fair shake here and More

by Chris and Chris
Recommend Dealer
Yes
Employees Worked With
Matt Pina
December 26, 2019

I was greeted immediately when I came in for a scheduled appointment. Updates were provided, as well as, delicious cookies in the waiting room. Fast and friendly service! More

by Xpress1
Recommend Dealer
Yes
Employees Worked With
Service Manager
November 17, 2019

Very easy buying experience Dealing with salesman Josh Bowen is a very good experience. He is knowledgeable and makes the purchasing experience move smoothly. Third vehicle we h More

by SJenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bowen
November 13, 2019

Wayne was fantastic, great steward for the service dept. I was very happy with the personal treatment I received from Wayne, he was cordial and professional. I am however disappointed that on my 30,000 mile More

by Mike.Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
October 17, 2019

Service Call Back Appt on Tuesday Oct 15th radio not sync with station. Service Dept put back to factory settings. Input my info after. Radio worked OK but told if prob More

by marief58
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Reps Gina and Wayne don't know last names
October 17, 2019

Great service Perfect place to buy a Ford. Great car people that know customer service is number one. Ask for Matt Pina he is a great guy. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pina
October 02, 2019

Dishonest dealings & poor communications The staff has very poor communication with each other. When a deal is made and paperwork is signed, it is disheartening to call to find out when you w More

by claudette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employees I dealt with are not on your list
September 26, 2019

Outstanding Service Matt demonstrated to me that buying a car doesn't have to be difficult or loathsome. For starters, he greeted me before I entered the building. I'm in More

by Xpress1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pina and Armando Rodriguez
September 19, 2019

Very patient, worked with our budget Dave and Frank did a fabulous job working with my husband and me in purchasing our new Ford Escape. Though we came in at 6pm and they close at 9pm, th More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Frank
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