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Salem Ford
Salem, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 416 reviews
Excellent service, friendly staff, went in for a 60K service and they took care of me in a timely manner, even let me come pick my vehicle up after close. Wanda was great and really helpful service and they took care of me in a timely manner, even let me come pick my vehicle up after close. Wanda was great and really helpful More
Had a great experience with Salem Ford. They had the Best price around by thousands. The whole sales transaction was completely stress free and a breeze. My Man Franklin got it done! price around by thousands. The whole sales transaction was completely stress free and a breeze. My Man Franklin got it done! More
If you have problem, talk to the new general manager I wrote a tough, but truthful review, about my buying experience at Ford Salem. The general manager promptly contacted me and dealt with the problem i I wrote a tough, but truthful review, about my buying experience at Ford Salem. The general manager promptly contacted me and dealt with the problem in a very reasonable way. It looks like that matter is going to be settled. Accordingly, I am changing my review. More
Great Experience I just purchased my 5th Ford vehicle and my first from Salem Ford. This has been by far my best experience of buying one. From the quick answers to I just purchased my 5th Ford vehicle and my first from Salem Ford. This has been by far my best experience of buying one. From the quick answers to my questions in text messages, Josh Bowen the salesman, and finally Chuck who did all the paperwork -- it was quick, easy, and they helped me work through a lease that was 45,000 over in miles. I felt they did everything they could to help me get the vehicle I wanted and do their best to handle my leasing issue. I have no doubt I will be back when it comes time for #6. More
Service Department Appointment First thing I want to say is it is nice to finally have professionals working in this department again. I stop using SALEM Ford for service about 2 ye First thing I want to say is it is nice to finally have professionals working in this department again. I stop using SALEM Ford for service about 2 years ago after using them for over 25 years going back to Newman Ford days. I booked an appointment last week and was taken in the following day. My vehicle received it’s service and was notified immediately upon completion. It was nice when picking up my vehicle to have the people on the counter look up at me with a smile and explain what was done. Very friendly and professional atmosphere that made me feel like a customer again. Can’t say how nice it was to be back at the old Salem Ford. Thank you very much. More
1st service on my truck Brought my Truck in for the 3 outstanding recalls and an oil filter change and tire rotation. All services done well and explained to complete satisf Brought my Truck in for the 3 outstanding recalls and an oil filter change and tire rotation. All services done well and explained to complete satisfaction. Only thing I was let down about was not Saturday service due to covid-19. I'm shure when this is over it will resume. Thanks for a truly enjoyable service visit. More
SALEM FORD WOWED US! VERY PLEASED WITH SALEM FORD. We recently purchased a new F150 from Salem Ford and highly recommend this dealer. We were out of town when we spotte VERY PLEASED WITH SALEM FORD. We recently purchased a new F150 from Salem Ford and highly recommend this dealer. We were out of town when we spotted a 2020 F150 with the tow package and options we desired in an online ad. We contacted Salem Ford and worked directly with Austin Adams, General Manager, getting to our target pricing via a 30-minute phone call – impressive to say the least! Austin worked diligently to get us the deal and financing we wanted on the truck we wanted. The final paperwork details, all completed by phone or email, as well delivery to our home, was handled by Sales Consultant Matt Pina (Sales Consultant Josh Bowen assisted with delivery). Imagine our surprise when the delivery paperwork was a bit lower in price than originally agreed. It seems Austin Adams had found yet another incentive (newly available on the delivery date) and had used the incentive to further reduce our bottom-line price! The entire sales team at Salem Ford was patient, thorough, no-pressure, and extremely professional from start to finish - bearing with us as we debated the most suitable financing options for our needs and suffered a bout of last minute cold feet. The total time elapsed from our first online contact with Salem Ford to final delivery to our home was 3 days (this including one extra day required to have a spray-on bed liner applied).. The F150 truck itself is perfect; a smooth powerful ride with all of the options we desired. If you are looking for a fair deal on a quality vehicle and you prefer to work with a no-pressure professional sales team, you must give Salem Ford in NH a try. Tell them Ken & Deb say hello... More
Brought my 2019 Ranger in for service. Very satisfied. I would definitely return for my next service. Quick and clean. No problems. Great service special pricing. would definitely return for my next service. Quick and clean. No problems. Great service special pricing. More
Routine service Every time i bring in my F150 for general service i am always guarantee a 110% customer satisfaction. It is always comforting to now that Keys Ford is Every time i bring in my F150 for general service i am always guarantee a 110% customer satisfaction. It is always comforting to now that Keys Ford is going out of there way to make sure your vehicle last. More
Service Advisor was great, but 1 hour for an oil change when I was the only customer is ridiculous! Salem Ford will get better seeing how they have a new Sales Manager but Service is a long way to go! when I was the only customer is ridiculous! Salem Ford will get better seeing how they have a new Sales Manager but Service is a long way to go! More