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Salem Ford
Salem, NH
416 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 416 reviews
January 13, 2023
Matt was great! ! I test drove a car and wasn't sure so he looked through the inventory to find me something...I was still unsure. He did not pressure me at all...I l ! I test drove a car and wasn't sure so he looked through the inventory to find me something...I was still unsure. He did not pressure me at all...I left. I returned the next day, drove the same car again, loved it and bought it!! Everyone there was friendly, helpful and most of all very patient! Highly recommend Salem Ford!! More
by harleygirl585
January 11, 2023
Service was great and made the process easy, not stressful. Place is nice clean and comfortable. Loved being able to get quotes over the phone. stressful. Place is nice clean and comfortable. Loved being able to get quotes over the phone. More
by Joseph.derusha
Employees Worked With
Steve Amaral, Matt Pina
January 06, 2023
I brought my truck in for an oil change and small issue with brakes a day earlier than scheduled. They got it done a day early and solved my brake issue. The truck came back clean and they did excellent wo with brakes a day earlier than scheduled. They got it done a day early and solved my brake issue. The truck came back clean and they did excellent work. Thank you More
by wrench77
December 23, 2022
My sister-in-law referred us to her friend Matt Pina, who is a top salesman at Salem Ford. Destiny was very helpful in getting us scheduled for a test drive. Matt was very busy when we arrived and Mike Saltm is a top salesman at Salem Ford. Destiny was very helpful in getting us scheduled for a test drive. Matt was very busy when we arrived and Mike Saltman helped us in the meantime with all the particulars. More
by johnwaldo1
Employees Worked With
Other Employees :
Destiny; Armando, Matt Pina
December 23, 2022
I bought a brand new F150 at Salem Ford and when I brought it in for the first free oil change I noticed after I got home on the invoice it said 5W20 and it is supposed to be 5w30 They said on the brought it in for the first free oil change I noticed after I got home on the invoice it said 5W20 and it is supposed to be 5w30 They said on the phone it was misprint how do I know that? They said I could come back and they would change it again and I could watch the guy I said xxxx You I’m going somewhere else if your going to talk to me like that plus I lost there trust More
by homzy3
Employees Worked With
Matt Pina
December 21, 2022
Excellent service and very helpful. Thanks to Matt from service department who communicated 100% on what my truck needed to get the service done. So much appreciated. Thanks to Matt from service department who communicated 100% on what my truck needed to get the service done. So much appreciated. More
by robfnh
December 21, 2022
I got a Ford Bronco a year ago. Everything went great. Since then, I've been in for two oil changes. The experience in the service area was also great. I believe Ray was the person Everything went great. Since then, I've been in for two oil changes. The experience in the service area was also great. I believe Ray was the person I dealt with. He was efficient and helpful the entire time. More
by Loboellis
Employees Worked With
Ray
December 20, 2022
I had another good maintenance visit at Salem Ford. The service writer was prompt and knowledgeable and the work was finished on time. I would rev\commend this dealership to anyone. The service writer was prompt and knowledgeable and the work was finished on time. I would rev\commend this dealership to anyone. More
by skikilli
Employees Worked With
November 30, 2022
Customer service is excellent. Done on time. Would recommend this dealer . Thanks fir the service. Done on time. Would recommend this dealer . Thanks fir the service. More
by Lld853
Employees Worked With
November 21, 2022
Excellent service! I had a great experience on my last visit. I am completely satisfied with the service. I have to mention also the profesionalism, talent, and people I had a great experience on my last visit. I am completely satisfied with the service. I have to mention also the profesionalism, talent, and people skills of the service representative. He scored A+. Great job selecting and hiring employees! More
by Jairo
Employees Worked With
