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Salem Ford
Salem, NH
416 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 416 reviews
August 19, 2023
Manager Jerry friendly, understood my car issue, explained process to fix. Very happy with results. Said to call if any problems. Can’t say enough about the customer service! explained process to fix. Very happy with results. Said to call if any problems. Can’t say enough about the customer service! More
by Booza
August 17, 2023
tiene mui buena atencion al cliemte el personal es muy amable te atienden com profecionalidad amable te atienden com profecionalidad More
by busua97
August 16, 2023
Everyone very helpful and friendly. . service is very knowledgeable. They go out of the way to help. . service is very knowledgeable. They go out of the way to help. More
by j.vinal1965
Verified CustomerEmployees Worked With
Other Employees :
Derick Roy , Matt Pina, Destiny Lane
August 16, 2023
I have never had better service anywhere. Salem Ford has the absolute best service department. Salem Ford has the absolute best service department. More
by emicormi
Employees Worked With
August 15, 2023
You don’t have to go back to a dealership after you drive your new wheels off their lot but I do because Salem Ford is accommodating and reasonably priced your new wheels off their lot but I do because Salem Ford is accommodating and reasonably priced More
by RAN1ST
Employees Worked With
Other Employees :
Several service advisors helped me but I do not remember their names. Kudos to the team!
August 13, 2023
I purchased a used 2020 F150 from Lauren. ... it was a pleasant experience thank you ... it was a pleasant experience thank you More
by 2DRAGOON
August 12, 2023
Brought car in for vibration at 70 mph in rear end. Was told tires will need to be replaced by fall. Tires have lost it tread left and should last till next fall if not longer. Service tech just to laz Was told tires will need to be replaced by fall. Tires have lost it tread left and should last till next fall if not longer. Service tech just to lazy to trouble shoot problem and female service writer not much better! More
by DMICKLON
Employees Worked With
August 11, 2023
It was fantastic. Always great service!! Everyone is so nice and helpful! I wouldn't go anywhere else! Always great service!! Everyone is so nice and helpful! I wouldn't go anywhere else! More
by LISASAMCOREY
August 11, 2023
Always great service, staff are helpful and answer questions, technicians explain what may need to do to the car so you understand. Never have an issue, the dealership is clean questions, technicians explain what may need to do to the car so you understand. Never have an issue, the dealership is clean More
by Donna B
Employees Worked With
August 11, 2023
Everything about this experience was positive. Salesperson friendly experienced and eager to work with me.. financial department great to deal with .. sales mgr very helpfull. .. I will have not Salesperson friendly experienced and eager to work with me.. financial department great to deal with .. sales mgr very helpfull. .. I will have nothing but good things to say about this dealership and its staff!! outstanding More
by Joeymastella
Employees Worked With
Other Employees :
Matt Pina, Michael Maysonet, Keith Wesley, Cesar German
