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Salem Ford

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
416 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 416 reviews

September 01, 2023

Salem Ford’s service department has been doing a great job for over 20 years that I have been having service done at Salem Ford More

by TPELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2023 -

Salem Ford responded

Thank you for the shout out and great review! We greatly appreciate your support and are happy to see you received great service from our team. Please keep in touch and let us know how we can be of help in the future as we hope to be your preferred Ford dealer for the next 20 years as well!

September 01, 2023

Good and friendly Very accurate and the service Was professional The facility is very clean And accesible More

by rafydj77
Recommend Dealer
Yes
Employees Worked With
Ray Clarke
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August 31, 2023

Kept me informed of updates on work progress and parts delivery. Provided me a ride home after vehicle was transported from New Jersey to the dealership. This was truly appreciated and unexpected. More

by mjgormley9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Clark
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Sep 02, 2023 -

Salem Ford responded

We're happy to hear you had a great service experience with Ray and the team here at Salem Ford. We pride ourselves on treating our customers like family and going above and beyond when needed. Your review means a lot to us and we appreciate you taking the time to share and show your support. Take care and safe travels!

August 30, 2023

Great service department especially Ray Clarke. I am an auto body damage appraiser and had a repair shop misdiagnose my 2011 Taurus electronic issues. I came to Salem NH Ford and Ray took care of t More

by Trapperc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Clarke
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Sep 02, 2023 -

Salem Ford responded

We appreciate the review and are happy to hear that Ray and the team here at Salem Ford were able to get you back on the road and solve the problems with your Taurus. Thank you so much for your support and please keep in touch...safe travels!

August 29, 2023

great service work and follow up, easy todeal with large inventory very good technicians great access More

by Patrick.st.ledger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
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Sep 02, 2023 -

Salem Ford responded

Hi Patrick, Thanks for leaving us a review! We greatly appreciate your feedback and support and are pleased to hear you had a great experience with the team here at Salem Ford. We take pride in giving our customers and employees a great experience every day and it's motivating to read reviews like this. Please keep in touch and safe travels!

August 29, 2023

Dean was great at letting me know what was going on with my issue. He communicated clearly and was able to work with my insurance to make sure I got the best price possible for the work that needed to be do More

by SK8889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Webster
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Sep 02, 2023 -

Salem Ford responded

Thank you so much for leaving us such a wonderful review. We greatly appreciate your support and are pleased to hear Dean and the team here at Salem Ford were able to make your visit a great one. We realize that having service work done can be stressful and we aim to be your trusted Ford dealer for years to come. Please stay in touch and safe travels!

August 28, 2023

The dealership is in a very convenient location. It's easy to get in and out. It was very clean and the people were nice and helpful. More

by Dizneefreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2023 -

Salem Ford responded

Thank you for taking the time to leave us such a wonderful review. We're happy to hear you had a great experience and our team was friendly and helpful. We aim to treat our customers like family by making sure they're comfortable and have all their questions answered. Please keep in touch and safe travels!

August 25, 2023

Estoy muy satisfecho con el servicio que me dieron, cesar es muy bueno en su trabajo More

by Eddypena0723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar German
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Sep 02, 2023 -

Salem Ford responded

Muchas gracias Eddy! Nosotros apreciamos tu negocio y por favor, mantengase en contacto.

August 24, 2023

Great service from start to end. Staff very friendly.. Highly recommend this dealership to others. More

by Kcorrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 20, 2023

Everyone was easy to deal with and car was ready on time. Would recommend to anyone. More

by Bcorr13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Salem Ford responded

Thank you for taking the time to leave us such a great review. Your feedback and kind words mean so much to us and motivate us to keep delivering the highest level of customer service. Thanks again and safe travels!

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