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Salem Ford
Salem, NH
416 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 416 reviews
September 14, 2023
Excellent service very organized vereresponsive would recommend salem ford and or michael a hundred percent recommend salem ford and or michael a hundred percent More
by Lceassist
Verified CustomerEmployees Worked With
September 13, 2023
took care of my issue in a few days! Had a massive leaking sunroof into my passenger side floor and all the wiring harnesses because someone at ford forgot to connect it during manufactu Had a massive leaking sunroof into my passenger side floor and all the wiring harnesses because someone at ford forgot to connect it during manufacturing. overall they solved the water issue so I am very appreciative . I just hope there's no electric issues that start arising because of the amount of water that literally soaked wiring harnesses. Fingers crossed. Thanks again Mike More
by mikecollings77
Employees Worked With
September 10, 2023
Found the time to get my truck in to be fix and got it back to me quickly and when I needed. It was great back to me quickly and when I needed. It was great More
by Cheap1269
Employees Worked With
September 10, 2023
Salem Ford , like all businesses, struggles to hire excellent employees. I still have confidence in their service department. I hope that continues because I love their trucks. excellent employees. I still have confidence in their service department. I hope that continues because I love their trucks. More
by Philyfive5
September 09, 2023
I moved here back in 2014 and have bought all my vehicles from Ford and I’ve never been disappointed, especially after my newest purchase which is the 2022 Ford Edge, I couldn’t be happier with this vehicle from Ford and I’ve never been disappointed, especially after my newest purchase which is the 2022 Ford Edge, I couldn’t be happier with this vehicle and got the best deal and a decent amount back on my trade in. Thank you for always coming through! Mike and the rest of the team have always gone out of their way to find exactly what I’m looking for! More
by A.REINIKAINEN
Employees Worked With
Other Employees :
Destiny Lane
September 06, 2023
The staff is always pleasant and my car is ready when promised or earlier. I like the fact that they offer free pick up and delivery if I should ever need it. promised or earlier. I like the fact that they offer free pick up and delivery if I should ever need it. More
by JAFERRANTINO
Employees Worked With
September 05, 2023
Great experience from literally everyone I worked with at Salem Ford to purchase my new vehicle. Everyone was knowledgeable, professional, efficient, direct and friendly. Extremely impressed and satisfied Salem Ford to purchase my new vehicle. Everyone was knowledgeable, professional, efficient, direct and friendly. Extremely impressed and satisfied with my purchase. More
by christopherrsheehan
September 03, 2023
"Salem Ford provided a hassle-free, easy, and simple customer experience. Highly recommended for their excellent service and professionalism." customer experience. Highly recommended for their excellent service and professionalism." More
by rusjr
September 02, 2023
I had an appointment for only an expection sticker at 900am. I had another appointment to get to. I asked to make sure that the sticker wouldn't take long. I had a great person who checked me in. He said 900am. I had another appointment to get to. I asked to make sure that the sticker wouldn't take long. I had a great person who checked me in. He said it may be a while. I needed to be out before 10am. I went into the waiting room and 5 minutes later he came in to let me know I may not be out by 10am. I thanked him for being honest. Got my keys and left. I appreciate him but not sure why I make an appointment if it means nothing. Very frustrating. I also, on 2 occasions, at oil changes, waited forever, only to find that my car had been ready for at least a half hour but no one let me know. I think they do great work servicewise but you must be willing to spend a good part of your day there to get anything done More
by Doreen
Employees Worked With
Dean Webster
