Safford Volkswagen of Fredericksburg

Professional and well organized I have never been to this dealer before. Brought my car in for a minor recall repair. Was greeted at the door, they took my info, and said it'd be a I have never been to this dealer before. Brought my car in for a minor recall repair. Was greeted at the door, they took my info, and said it'd be about an hour. Plenty of room in the waiting area to distance and, well, wait. About an hour later, my car was done and I was on my way. Very smooth experience. My only complaint is the excessive number of texts and calls surrounding the visit. A couple before and then 4 - 5 after. More

professional and friendly people. They tried successfully with me to agree on a price close to my liking. The dealership building itself is very old. with me to agree on a price close to my liking. The dealership building itself is very old. More

Have been to this dealership many times since we bought my daughter ‘s beetle. Without exception the service is first rate and friendly. They are solely focused on the needs of their customers and de my daughter ‘s beetle. Without exception the service is first rate and friendly. They are solely focused on the needs of their customers and delivering excellent service . More

We have used this dealership for 10 years and have always been happy with their service. Pam is awesome she is a keeper! Great job! been happy with their service. Pam is awesome she is a keeper! Great job! More

Chris and his staff were great. Courteous, helpful, responsive to questions. I bought my car completely online for the first time. Chris made the process efficient. Highly recommend Safford. responsive to questions. I bought my car completely online for the first time. Chris made the process efficient. Highly recommend Safford. More

Excellent customer service. Very professional staff. Very pleased with my experience. Comfortable waiting room, even had coffee and cold water. Thank you for the excellent service. pleased with my experience. Comfortable waiting room, even had coffee and cold water. Thank you for the excellent service. More

Great customer service. Sales team is very quick and proficient. All transactions were transparent and handled in a professional manner. Highly recommend this dealership to anyone. proficient. All transactions were transparent and handled in a professional manner. Highly recommend this dealership to anyone. More

Becca and Adam were attentive to my needs and questions. They helped me make the best decision for my new vehicle and worked to get me the best value and terms that made me comfortable signing the contract. They helped me make the best decision for my new vehicle and worked to get me the best value and terms that made me comfortable signing the contract. They worked with me on when I could take possession because I did not have a trade in and I live an hour away from the dealership. Great overall experience. More

Good service I had a problem with my mazda cx5 , it had a electrical sensor that had went bad and had to be replaced , the Mazda service representative was very he I had a problem with my mazda cx5 , it had a electrical sensor that had went bad and had to be replaced , the Mazda service representative was very helpful he was very knowledgeable in helping me to find out what the problem was. More

Quickly fixed my issues as well as additional recall. Same day walk in service for engine light. Friendly staff, kept me informed of the situation. Same day walk in service for engine light. Friendly staff, kept me informed of the situation. More