Safford Volkswagen of Fredericksburg

Couldn't be happier with my car or the service I received. Good honest folks. The car is great, I have received several comments on it yesterday. I liked how the car was detailed before I took own received. Good honest folks. The car is great, I have received several comments on it yesterday. I liked how the car was detailed before I took ownership. The purchasing process was simple and forward. More

Bill Britt is an outstanding dealership. They are grounded in honesty and believe in giving the customer the best deal in a no haggle, no pressure environment. Their best deal is marked on the sticke grounded in honesty and believe in giving the customer the best deal in a no haggle, no pressure environment. Their best deal is marked on the sticker. You can haggle with another dealership until you're blue in the face but many times you will not get the price down to Bill Britt's no haggle price. Plus, you didn't have to waste all of that energy going back and forth with the sales manager. All of the sales persons at Bill Britt work on salary so there is NEVER any pressure to purchase a car. When you get to Bill Britt be sure to ask for John Batt or "the BATTMAN". He is kind, knowledgeable and professional. John will answer all of your questions, he'll ensure that you have the car that is right for you and personally show you how the car works from top to bottom. Even after John sells you a car you can call him with questions or concerns and we will always do his best to help you. Bill Britt is number one in my book. More

I always have a great experience at Bill Britt Mazda/Volkswagon/Susuki for the last 9 years I have been buying cars there. Not only do they care about the customers but they have a great work eth Mazda/Volkswagon/Susuki for the last 9 years I have been buying cars there. Not only do they care about the customers but they have a great work ethic and philosophy! Rich Tippey is absoultely wonderful and always finds a way to satisfy my needs! I will never buy a car anywhere else guaranteed!!! More

My wife (who is disabled) and I went into the dealership to buy out our lease and we have seldom, if ever, experienced the professionalism and caring that we experienced. Starting with Rich and ending with to buy out our lease and we have seldom, if ever, experienced the professionalism and caring that we experienced. Starting with Rich and ending with Jay, the service manager, we were offered nothing but exceptional service. My wife, who is disabled and has lupus, was not feeling well that day and the guys did absolutely everything possible to make the sale as rapidly and smoothly as possible in order to get her home. I can honestly say that I've never experienced the level of professionalism, understanding, and experience that I have had at Bill Britt. I just can't understand why anyone would go anywhere else! Thanks again and kudos for a great staff, top to bottom. Arthur M. (Skip) Noll More

This is exactly how a car dealership should be and this is exactly how car salesman should act! I only stopped in to see the inventory with absolutely no intention of buying a vehicle, let alone a new vehi is exactly how car salesman should act! I only stopped in to see the inventory with absolutely no intention of buying a vehicle, let alone a new vehicle. Personnel within the dealership were easy to talk to and knew when to walk away and leave the customer alone. Test driving the vehicle was even easier and Mr. Tippey was exactly what I needed in a car salesman. The process of buying a new car was fast and easy PLUS I got a great deal. VW should be proud to have this organization serving them as they superceded my expectations throughout the entire process. I cannot say enough about this dealership and I highly recommend to all. More

I recently bought a new Mazda 3 at Bill Britt Mazda in Fredericksburg. The service I received was excellent! Kirk was very patient with me as I test drove several vehicles and tried to decide which one Fredericksburg. The service I received was excellent! Kirk was very patient with me as I test drove several vehicles and tried to decide which one I wanted. There was no pressure. We signed the papers and he took us around and showed us the service and parts departments. I would recommend Bill Britt Mazda to others!! More

We are a VW family and have been for years. Yesterday we purchased a new VW Jetta for our daughter. We traded in her older model Jetta. Currently my husband and I have a Passat which we will be trading in purchased a new VW Jetta for our daughter. We traded in her older model Jetta. Currently my husband and I have a Passat which we will be trading in in a few months. We have purchased 8 (??) VW's from Bill Britt VW and chose not to go anywhere else. We have always dealt with our exceptional salesman, John Batt, who is wonderful. Whenever we go into the dealership, we are always greeted with a smile and a handshake; how many places can you go into where they actually know your first name? When we first decided to get this car, my husband called John, they worked the details out on the phone and yesterday we were in and out in less than 30 minutes. Gone are the day-long days at dealerships where you haggle over prices. We cannot say enough about this dealership; they are very professional and make you feel like family. We will continue to purchase cars from them and will also continue to tell our friends and family about Bill Britt VW! Thank you, John! Patty DeSantis More

I had a wonderful experience at Bill Britt VW. I was looking to purchase a used car, and I found my 06 Jetta at the best price possible and to make it even better it was certified. I would recommend eve looking to purchase a used car, and I found my 06 Jetta at the best price possible and to make it even better it was certified. I would recommend everyone to go see Rich, he was very friendly and even stayed after closing to ensure that we were taken care of. -Corey Burrows More

I just bought my first car recently and John was more than helpful in the process of trading in my old beat up car and purchasing one of their certified vehicles. He even came outside and scraped off the than helpful in the process of trading in my old beat up car and purchasing one of their certified vehicles. He even came outside and scraped off the sticky stuff off from my temporary plates that ended up sticking to my window when removed! Very easy to work with and would recommend him and the dealership to anyone! More

We have purchased 8 new vehicles from Bill Britt dealerships. Without fail, they have been terrific to deal with. Some examples: Our regular salesman, Rich Tippey, has gone out of his way to an dealerships. Without fail, they have been terrific to deal with. Some examples: Our regular salesman, Rich Tippey, has gone out of his way to answer every question I threw at him. When he didn't know, he found out. He even welcomed my "comments" on things I would have like to have seen designed differently. The same is true for Pam Sanders and Jay Anderson in service. My car is always ready when promised, and on the few very rare occassions where I thought there might be an issue, they were handled completely, professionally, and to my full satisfaction. Finally, with one of our previous Bill Britt cars, my wife once stopped at the bank before a trip. She left the car running with the A/C on for the dog inside. She locked the car, thinking that she could unlock it with the remote when she returned, but the remote did not function with the engine running. She called me in a panic, so I called the then-service manager at Bill Britt, and in the few minutes I was on the phone with him, he had looked up our VIN, retrieved the key code, had a key cut and a guy on the way to open the car for her. This the kind of service I would expect from a dealership, and the kind of service we've always gotten from Pam, Rich, Jay, and Bill Britt. More