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Safford Volkswagen of Fredericksburg
Fredericksburg, VA
368 Reviews
The team at Safford Volkswagen of Fredericksburg would like to welcome you to our dealership in Fredericksburg, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Fredericksburg, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Fredericksburg count on the high-quality vehicles and services found at Safford Volkswagen of Fredericksburg, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 368 reviews
June 07, 2022
Took my car here preventatively to get a 90k service and was told it had an engine issue. I've talked to EVERYONE here (Mark & Pam) and filed a complaint to which the owner, David Roach responded that he wa was told it had an engine issue. I've talked to EVERYONE here (Mark & Pam) and filed a complaint to which the owner, David Roach responded that he was "on vacation!". Over $5,000 later, they still have the car and it's still running like garbage from the work they did. Do yourself a favor and DO NOT go here!! They will screw your car up! More
by M. Harris
Employees Worked With
Pam Willis, Mike
June 02, 2022
Had to get the motor for my rear parking brake replaced on a 15 year old VW Passat. Pam was quite helpful in explaining what needed to be done. I already had the needed parts, which they used. Amenities we on a 15 year old VW Passat. Pam was quite helpful in explaining what needed to be done. I already had the needed parts, which they used. Amenities were alright - free water and coffee plus WiFi. More
by ki4bxu
Employees Worked With
Pam Willis (Sanders)
May 02, 2022
Very easy. They told me what they were going to do. Told me how much and then they did it! Seems simple but it isn’t always like that any more. Glad to know tha They told me what they were going to do. Told me how much and then they did it! Seems simple but it isn’t always like that any more. Glad to know that Stafford VW can come thru! More
by M5gibson
Employees Worked With
Pam!
April 12, 2022
Good efficient service. Very friendly and competent staff. These folks have been great dealing with some technical problems in a previous model. Very friendly and competent staff. These folks have been great dealing with some technical problems in a previous model. More
by rba075
Employees Worked With
Mark
March 23, 2022
Sam and Chris were both amazing! ! Definitely will recommend Sam to anyone that is looking for a car. Chris is an awesome Manager as well. ! Definitely will recommend Sam to anyone that is looking for a car. Chris is an awesome Manager as well. More
by Brittany1
Employees Worked With
Sam Pierce Chris Henson
February 07, 2022
Service department is always available and there is good communication from them while the vehicle is being work on. Work to be needed is well documented. communication from them while the vehicle is being work on. Work to be needed is well documented. More
by Shayloco9
Employees Worked With
Pamela
January 13, 2022
Took my car in for a repair. They don’t do rental cars but they helped set one up with enterprise and paid for it. To be honest though they were very vague and we had to continuously call to extract info but they helped set one up with enterprise and paid for it. To be honest though they were very vague and we had to continuously call to extract info from them about the rental. We have several enterprises around us and had to call the dealership back to figure out which one and no one answered. Giving them the benefit of the doubt here because they may have been busy or working with other customers. Also, when we picked up the car the customer service was just ok. They did assist us but it seemed like we were bothering them. Other then that they were great. Hooked us up with a rental and fixed our car in a decent time frame. The people I dealt with fixing the car were very pleasant. One other thing is they try to upsell you for stuff they consider urgent like filters. I’m not paying $100 a pop for filters. I’ll do that myself. But this is the way most dealerships our and how they make their money. Feel bad for people that don’t know better and end up paying that though. I replaced both filters myself for $30 and it took 10 minutes. Saved $170. More
by Tolegittoquit
Employees Worked With
Employees
