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Safford Volkswagen of Fredericksburg

Fredericksburg, VA

3.1
364 Reviews

10643 Patriot Hwy

Fredericksburg, VA

22408

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Showing 364 reviews

September 30, 2022

The staff was very considerate and willing to work with me. There wasn’t any of the usual games some dealerships try and play, they were up front and honest. From salesmen to the managers, all around great More

by Darren.gribble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omari Modeste
Oct 04, 2022 -

Safford Volkswagen of Fredericksburg responded

Thank you, Darren!

August 31, 2022

Excellent service from our service writer Sara. She provided top notch service. She was polite and professional. More

by gkismeese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 06, 2022 -

Safford Volkswagen of Fredericksburg responded

We greatly appreciate that! Thank you

August 15, 2022

My experience Safford Volkswagen was fantastic! Pamela did an outstanding job coordinating my car inspection. More

by Sratliff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Willis
Aug 16, 2022 -

Safford Volkswagen of Fredericksburg responded

Thanks for the great feedback, we really appreciate it!

August 03, 2022

Bought my car in 2017 and it’s by far been the best experience. From sale to maintenance! More

by Skinzgurl17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 24, 2022 -

Safford Volkswagen of Fredericksburg responded

We are thrilled to hear that, thank you!! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

July 15, 2022

Great Customer Service would highly recommend to anyone wanting to get their car repaired Bob was great More

by Jcnten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Jul 19, 2022 -

Safford Volkswagen of Fredericksburg responded

We appreciate that, thank you!

June 10, 2022

Excellent! ! Very prompt, polite and respectful of my vehicle. Communicated well Highly recommend to take your vehicle to More

by myredman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam/Mark/Sara
Jun 16, 2022 -

Safford Volkswagen of Fredericksburg responded

We're so happy to hear that, thank you!

June 07, 2022

Took my car here preventatively to get a 90k service and was told it had an engine issue. I've talked to EVERYONE here (Mark & Pam) and filed a complaint to which the owner, David Roach responded that he wa More

by M. Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam Willis, Mike
June 02, 2022

Had to get the motor for my rear parking brake replaced on a 15 year old VW Passat. Pam was quite helpful in explaining what needed to be done. I already had the needed parts, which they used. Amenities we More

by ki4bxu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Willis (Sanders)
Jun 06, 2022 -

Safford Volkswagen of Fredericksburg responded

Thank you for taking the time to leave such great feedback! We will be sure to thank Pam for assisting you. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

May 23, 2022

Great service and was on top of everything gave me the deal I wanted wyatt was great highly recommended More

by Malikgreer7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
May 26, 2022 -

Safford Volkswagen of Fredericksburg responded

We're so happy to hear that, Malikgreer7! Your recommendation is truly appreciated. Thanks again and congratulations!

May 02, 2022

Very easy. They told me what they were going to do. Told me how much and then they did it! Seems simple but it isn’t always like that any more. Glad to know tha More

by M5gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam!
May 16, 2022 -

Safford Volkswagen of Fredericksburg responded

Thanks for the great feedback, we really appreciate it. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

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