Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Safford Volkswagen of Fredericksburg
Fredericksburg, VA
367 Reviews
The team at Safford Volkswagen of Fredericksburg would like to welcome you to our dealership in Fredericksburg, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Fredericksburg, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Fredericksburg count on the high-quality vehicles and services found at Safford Volkswagen of Fredericksburg, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 367 reviews
November 11, 2022
It was a horrible experience. Dealer didn’t honor my extended guarantee. Forced to pay in total the serv. Didn’t provide rental. I exhausted my toll service with my AAA had to pay Dealer didn’t honor my extended guarantee. Forced to pay in total the serv. Didn’t provide rental. I exhausted my toll service with my AAA had to pay a taxi from my home to Fredericksburg (70 miles) a hundred dollars. No negotiation at all. Too expensive. My car is bran new has only 16,000 miles. It’s. 2017 not driven for the pandemic, and still not honored the guarantee. That Pam in service was nasty. Hoping not going back ever to that place. And to end that my car was dirty all full of grease from the hangers, never vacuumed they never removed the paper protectors from the previous dealer that tried to fixed the problem the problem was the keys didn’t work, MANASSAS dealers recommended to take it to the dealer I bought it so I didn’t have to pay anything. Well, like I said didn’t work. No guaranties. A lot of money for something simple, ended o. A sensor problem instead of programming the keys. I ending spending almost 3 thousand dollars in total. Do not buy any car or call them for services More
by moraleja7
Employees Worked With
Pam
October 11, 2022
Every negative review that is written on this site sums up my experience with Safford VW service. Poor communication, lack of follow through, misquoting a repair price....from the time I dropped my car off up my experience with Safford VW service. Poor communication, lack of follow through, misquoting a repair price....from the time I dropped my car off until the day I picked it up. More
by Omaleann
Employees Worked With
Pam and Bob
September 30, 2022
The staff was very considerate and willing to work with me. There wasn’t any of the usual games some dealerships try and play, they were up front and honest. From salesmen to the managers, all around great me. There wasn’t any of the usual games some dealerships try and play, they were up front and honest. From salesmen to the managers, all around great staff. More
by Darren.gribble
Employees Worked With
Omari Modeste
June 10, 2022
Excellent! ! Very prompt, polite and respectful of my vehicle. Communicated well Highly recommend to take your vehicle to ! Very prompt, polite and respectful of my vehicle. Communicated well Highly recommend to take your vehicle to More
by myredman
Employees Worked With
Pam/Mark/Sara
June 07, 2022
Took my car here preventatively to get a 90k service and was told it had an engine issue. I've talked to EVERYONE here (Mark & Pam) and filed a complaint to which the owner, David Roach responded that he wa was told it had an engine issue. I've talked to EVERYONE here (Mark & Pam) and filed a complaint to which the owner, David Roach responded that he was "on vacation!". Over $5,000 later, they still have the car and it's still running like garbage from the work they did. Do yourself a favor and DO NOT go here!! They will screw your car up! More
by M. Harris
Employees Worked With
Pam Willis, Mike
