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Safford Volkswagen of Fredericksburg

Fredericksburg, VA

3.2
364 Reviews

10643 Patriot Hwy

Fredericksburg, VA

22408

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Showing 364 reviews

May 20, 2015

Great experience We purchased a 2015 VW Passat Wolfgang. We did research before hand but needed to do in car research, we came with a list of criteria we were looking More

by Oldfamilycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April
May 15, 2015

Good job with customer service I original had a bad review for my experience but after talking to a few people I dealt with and some supervisors every thing was worked out and they More

by teamblount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lundberg
April 14, 2015

My name is Jennifer Struder and I leased a 2015 VW Jetta 2.0 Love the car, April Sims was a great salesperson, would definitely recommend her to anyone. She knows her cars and know how to sell them. Very frien More

by jstruder28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Sims
April 11, 2015

Great experience with John John Batt is the best sales consultant I have met. He helped every step of the way with the purchase of my 2012 VW Passat SEL Premium. This dealership More

by Malcolm23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Bruce, Matt Gaeta.
March 29, 2015

Great experience working with John Beautiful used VW Golf GTI. Thank you, John. Great car, good price, fair trade-in. I would buy from John again in a minute. Enough said! More

by xxxlxxxl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 06, 2015

I miss Bill Britt Good service is a lost art, and now that it's a Ros Ner dealer the change ensures it's eradicated. Don't get me wrong, the people are all very nice... More

by JoeTheGut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam Sanders
Mar 31, 2015 -

Safford Volkswagen of Fredericksburg responded

Dear Sir, We would welcome the opportunity to review your repair along with your concerns and questions. Please understand that it is difficult for us to respond with specifics as you have chosen to remain anonymous thus preventing us the ability to review your most recent transaction with us. With respect to your understanding of the glass in the customer waiting area, that was done in the spring of 2013 by the previous owners. We did not take ownership until May 29th 2014. Again, we would love the opportunity to review your concerns with you personally so we can get them addressed! Respectfully, Matthew Gaeta VW Service Manager

February 20, 2015

Very friendly and educated staff. It was a pleasure dealing with John Batt and Emily Schuyler to help me in the process of buying my 2015 Volkswagon Jetta SE. They were very friendly More

by Snookieb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Schuyler
February 13, 2015

Best Dealership experience ever! We have bought two cars from John Batt at this dealership. We had some paint defect issues with the first car, but John and the Dealership did everyt More

by gumdrop_golf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 29, 2015

Excellent Experience All Around I just purchased a 2015 Jetta for my daughter to replace a vehicle that was recently totaled. I had worked with John Batt before while shopping for a More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 19, 2015

April Sims was great! I love my Beetle :) I had the absolute best experience possible with April Sims at Mazda Volkswagen of Fredericksburg. I had my heart set on a VW, and I honestly can't im More

by Sandy_mae88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Sims
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