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Safford Volkswagen of Fredericksburg

Fredericksburg, VA

3.1
364 Reviews

10643 Patriot Hwy

Fredericksburg, VA

22408

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Showing 364 reviews

August 13, 2017

Best experience buying a car in my 33 years of buying. Bought a car yesterday from this dealership. It was the most painless car buying experience I've had in all my years of buying cars and believe me I' More

by Carrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Somuah
Aug 14, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Carrie, We're glad our Fast Fair Simple sales process worked exactly as designed - providing you a painless car-buying experience. We chose to offer haggle-free pricing on all of our new and used vehicles with our customers in mind. We want car buying to be fun and simple - not full of games and gimmicks. Thank you for your top rating of Finance Director Michael Somuah and your recommendation of both Sales Consultant Brian Kickuth and our dealership. We appreciate it!

June 28, 2017

Direct & to the point Both parties recognized the deal and it was done quickly. It was a good discussion about the economics of the deal. I like the experience. More

by Wrkich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dicino Great, Rob Lundberg, Sean Davis
Jun 29, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Wrkich, Thank you for the great rating. We're pleased that our team of Sales Consultant Rob Lundberg, Sales and Finance Manager Sean Davis and Service Advisor Tony DiCino were helpful in your search for a new vehicle. With our Fast Fair Simple sales process, we believe in being transparent. Our goal is to provide fair prices in a quick efficient process that focuses on meeting your needs. We're pleased that our team at Mazda and Volkswagen of Fredericksburg provided you the excellent experience we want for everyone who visits our dealerships.

June 16, 2017

Painless and easy Buying my VW was painless and easy from great trade in value to excellent finance department and top notch sales associate. I wasn't mobbed the minute More

by Bugged out
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian K,, Sean Davis
Jun 16, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Bugged Out, We want car buying to be painless for everyone. That's why we created our Fast Fair Simple sales process. It's designed to simplify the purchase for you and to help our staff focus on listening to your priorities and offering you whatever information you need to make the car-buying decision that works for you.That's also why we switched to a non-commission sales plan for our sales team and and why we call them "Sales Consultants." We're pleased that you got the full team effort - from Sales Consultant Brian Kickuth to Finance Manager Sean Davis to Sales Managers Rich Tippey and Starling Lawson pitching in to get you the items you left behind. At Huber Motor Cars, we are "driven to a Higher Standard" and it sounds like each of these gentlemen delivered for you. Thank you for taking the time to share your experience at Volkswagen of Fredericksburg. We appreciate it.

June 01, 2017

Excellent customer service I had a very bad experience with the two previous Mazda dealers I've visited before I went to Mazda Of Fredricksburg. I received a very welcoming an More

by westie11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Somuah, Blake Cartin
Jun 01, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear westie11, We're pleased that Mazda of Fredericksburg Sales Consultant Blake Cartin and Finance Director Michael Somuah provided you the professional service that you deserve. Our Fast Fair Simple sales process is negotiation free and is meant to remove the stress, games and gimmicks of car buying. At Huber Motor Cars, we believe in being straightforward with people because we care about developing a good relationship with everyone who visits our stores. That's why our mission is to "sell great cars and deliver excellent service with absolute integrity." Thank you for choosing to do business with us. We look forward to seeing you again when your vehicle needs service - or any time you want to stop to say hello or have a few questions.

May 26, 2017

Not the usual car shopping experience! I usually find car shopping a rather daunting process. I like to take my time and do my homework. I am so turned off by the "I'll tell ya what I'm gon More

by Gigi64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Cartin
May 26, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Gigi64, At Mazda-Volkswagen of Fredericksburg we understand that people never liked the traditional way of car buying. That's why we launched our Fast Fair Simple Guaranteed sales process. It's negotiation-free and focused on listening to your wants and needs and finding the car that works for you. We've removed the games and gimmicks and are up-front about our prices and financing options to help you find what you need. Sales Consultant Blake Cartin is a great example of what it means to make the process Fast Fair and Simple. Thanks you for sharing your experience.

April 24, 2017

Great overall experience From Sales to Finance to service I would give this dealership an A+ Everyone listened to what I wanted and needed and were very accommodating. Tha More

by mbostjanick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Sanders, Rich Tippey, Ken Thatch, Sean Davis
Apr 24, 2017 -

Safford Volkswagen of Fredericksburg responded

Thank you, Mark B. We’re pleased that our entire team pitched in to provide you the excellent service we want every guest to experience. That’s our goal each and every day and listening to our guests' needs and wants is key. Thank you for the feedback and for taking the time to commend Ken Thatch and Rich Tippey in Sales, Pam Sanders in Service, and Sean Davis in Finance.

March 02, 2017

Honest and fulfilling Everyone was very helpful, honest and fulfilling in what was promised.. We called about a 2012 Dodge Caravan and wanted to come and test drive and was More

by John Novak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Konstanty, Sean Davis
Mar 03, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Mr. Novak, We're pleased that our team performed with integrity and flexibility in assisting you. That is always our goal and we are happy to hear that Jesse Konstanty and Sean Davis did a great job. Thank you for sharing and for driving to Fredericksburg and allowing us to serve you!

February 12, 2017

Best way to buy a car. This was one of the easiest car purchases I have ever done. Just like my 5 previous purchases when Bill Britt owned the dealership, there was no pres More

by packerfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
H. B. Graininger, Kevin Sheldon, Stefon Lee
Feb 13, 2017 -

Safford Volkswagen of Fredericksburg responded

Dear Packerfan, We're pleased you are a Mazda fan. We think they're great cars too! Thank you for the great review. We're pleased you enjoyed our Fast Fair Simple Guaranteed sales process. Our goal is to make the process stress-free and transparent while offering fair prices. Thanks also for noting the team that helped you. We're proud of Stefon Lee, Kevin Sheldon and H.B. Graininger for delivering the excellent experience we want every guest to receive. Thank you and we look forward to seeing you again!

December 25, 2016

Great buying experience!!! Glen and Sean went above and beyond to get me the car and the best deal. My 2017 Jetta SEL is fantastic! The best car buying experience I have ever ha More

by Rick Kappler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Goulet, Sean Davis
Jan 02, 2017 -

Safford Volkswagen of Fredericksburg responded

Thank you, Mr. Kappler, for taking the time to write. We're pleased to have you as a loyal Volkswagen and Huber Motor Cars customer. We're also pleased that Glenn Goulet and Sean Davis provided you the excellent sales experience that we want everyone to receive, especially with our new Fast Fair Simple and Guaranteed process. Happy New Year and enjoy your new Jetta!

December 07, 2016

Nadja was very helpful I bought a Mazda from this dealer, and had the pleasure of working with Nadja. She was able to help me get any information I needed, and took care of More

by Ralph Shifflett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadja Goode, Sean Davis
Dec 07, 2016 -

Safford Volkswagen of Fredericksburg responded

Thank you, Mr. Shifflett. We are pleased that Nadja and Sean were able to effectively assist you with your purchase. We hope you have many enjoyable miles in your Mazda and don't forget to turn to Mazda of Fredericksburg when you are ready for service.

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