Safford Volkswagen of Fredericksburg

Above and Beyond customers service I recently came to VW of Fredericksburg to buy the new Tiguan. Brian was knowledgeable, friendly, and most important honest. He walked me through ever I recently came to VW of Fredericksburg to buy the new Tiguan. Brian was knowledgeable, friendly, and most important honest. He walked me through every step making sure I knew everything about my new vehicle. Even dropped my car off to my home because of my work schedule. I highly recommend seeing Brian if you’re looking for a new vehicle. More

Volkswagen Atlas Very friendly and helpful staff. Willing to work with my family to get us in the vehicle we wanted. Would certainly use this dealership again. Very friendly and helpful staff. Willing to work with my family to get us in the vehicle we wanted. Would certainly use this dealership again. More

Great service I was worked in due to a scheduling issue. Great customer service. Thanks happy holidays. The staff was very helpful. Very accommodating under time cr I was worked in due to a scheduling issue. Great customer service. Thanks happy holidays. The staff was very helpful. Very accommodating under time crunch. More

Good customer service I bought Mazda CX5 from them and I had wonderful customer service. I will definitely go back again if I needed a new Car. they also offered me a full I bought Mazda CX5 from them and I had wonderful customer service. I will definitely go back again if I needed a new Car. they also offered me a full tank service. More

Great people, terrific customer service. I wanted to purchase a vehicle from this dealership but could not find the vehicle I wanted. After putting a substantial down payment and getting fina I wanted to purchase a vehicle from this dealership but could not find the vehicle I wanted. After putting a substantial down payment and getting financial approval I was ready to drive away with my new Atlas. Unfortunately I wanted a premium select with bench seating and not captain's chairs in the color i wanted (which is like finding a unicorn). So I returned a day later to get my deposit and purchased a Toyota. More

Helpful I purchase a Chrysler town and country from this company and received the free oil changes and inspections. I have had some issues in the past but he I purchase a Chrysler town and country from this company and received the free oil changes and inspections. I have had some issues in the past but here recently the GM Shawn and the Sales Manger Rich have been very helpful with trying to resolve the problem I am having. I am looking forward to the upcoming days and the solutions you have to offer More

New Car Purchase No pressure sales. Courteous sales staff. Careful, complete answers to questions. Defined options when looking for desired features. Flexible in pr No pressure sales. Courteous sales staff. Careful, complete answers to questions. Defined options when looking for desired features. Flexible in process of closing and finance scheduling. More

Great customer service Our salesman Rob was the nicest salesman we have ever had while buying a car. My wife has serious health issues requiring some additional equipment to Our salesman Rob was the nicest salesman we have ever had while buying a car. My wife has serious health issues requiring some additional equipment to keep her safe and without being pushy, Rob empathetically made recommendations that we appreciated. He was a true gentleman and very professional yet personal at the same time, something rare in a salesman. I would go back to this dealership just because of him. On a negative note, the Finance guy was horrible and even after being asked to not argue about my decline of the additional insurances, actually made jokes after at our expense because he was upset we didn’t take on them. This guy needs retraining. More

Going the extra mile ...Something our Dealer, Salesman and the rest of their team did for us to make our deal happen. Not only did our dealer wrangle a swap with anoth ...Something our Dealer, Salesman and the rest of their team did for us to make our deal happen. Not only did our dealer wrangle a swap with another dealer for the car we wanted but the closest car matching our needs was 150 miles away. Our salesman made the long trip to bring it home to us. The whole crew was very accommodating and informative at every step of the deal. Gave us a real sense of being well taken care of. All in all, a really fine experience. More