Safford Volkswagen of Fredericksburg

Terrible service lie to the customer about the product and the guarantee.when you need anything they said is no cover for the guaranteed always excuses and the guarantee.when you need anything they said is no cover for the guaranteed always excuses More

Very friendly and helpful. Will be using again for future problems. Quick service on a busy day and made sure to respect my vehicle too. problems. Quick service on a busy day and made sure to respect my vehicle too. More

This dealership is awesome! Pam is service is always a 'Ray of Sunshine' and Hillary in sales is most definitely a 'Rockstar'. Thx U both. I came in for service and left with a car. I can truly say both l 'Ray of Sunshine' and Hillary in sales is most definitely a 'Rockstar'. Thx U both. I came in for service and left with a car. I can truly say both looked out for me! If everyone working there will follow the example of these two when it comes to customers, the business WILL have a line wrapped around the building wanting Service and buying cars! Great customer service from these two very fine Ladies! Finance was great as well and explained all the options and paper work. You have a great team working there. Don't lose the praise them for a job well done! I will be back for service on my new/used car and I will always ask for Pam and point people to Hillary! Great Job! I love the new look. At one time it looked so dark and dank. Now it looks welcome and more friendly and inviting! Love the new look! More

Service was spot on. They had refreshments and tv while you wait. Ron was very helpful in explaining what needs to be looked at on my car and answered all questions that I had. you wait. Ron was very helpful in explaining what needs to be looked at on my car and answered all questions that I had. More

Pretty much like any other, you have to haggle a bit to get close to an acceptable offer. The overall experience was expected & relatively painless. get close to an acceptable offer. The overall experience was expected & relatively painless. More

Loved that there was no pressure. Just great service and couple really fun test drives. Beka was especially fun and helpful; I would probably not have bought a car if I had been met with the typical pushy s couple really fun test drives. Beka was especially fun and helpful; I would probably not have bought a car if I had been met with the typical pushy salesman instead of her. More

Fantastic service for nearly 20 years! Fair pricing, pleasant and informed sales people and a comfortable atmosphere. They make buying a new car as easy as possible. pleasant and informed sales people and a comfortable atmosphere. They make buying a new car as easy as possible. More

Great attention to detail, maintenance service and customer service. Was kept informed regarding the status of all maintenance performed on my vehicle. The final discounted price was reasonable as wel customer service. Was kept informed regarding the status of all maintenance performed on my vehicle. The final discounted price was reasonable as well. More

Safford Volkswagen of Fredericksburg has a very friendly and helpful staff that was willing and able to meet my needs. I bought out a lease and had warranty work done on my vehicle simultaneously, and they and helpful staff that was willing and able to meet my needs. I bought out a lease and had warranty work done on my vehicle simultaneously, and they made everything effortless while taking excellent care of my vehicle. More

Bad tire. Came in as a last minute customer and I was able to get a new tire (it could not be fixed) at a price that was comparable to a regular auto repair shop. able to get a new tire (it could not be fixed) at a price that was comparable to a regular auto repair shop. More