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Safford Mazda Alexandria

Alexandria, VA

4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

October 21, 2025

They always keep you updated with how things and going and the videos of the car help me feel more comfortable with the work. More

by sara.ann.holland
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dametrius Watkins
Oct 22, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Sara! We're pleased to hear that you appreciated the updates and the videos of your vehicle. At Safford Brown Mazda Alexandria, we strive to keep our customers informed and comfortable throughout their experience. We look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

October 21, 2025

When the initial fix I paid for didn't work, Chas made sure the real issue got tracked down and fixed at no extra cost. Safford Brown Mazda has always done right by me More

by DANSHANE.MURRAY
Recommend Dealer
Yes
Employees Worked With
Chas
Oct 21, 2025 -

Safford Mazda Alexandria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Mazda Alexandria.

October 21, 2025

Demetrius did a great job explaining our service issue and working with the service team to fix it in time for a family road trip. He was responsive, sympathetic, and followed through on our concerns. More

by EJMCCLURE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Oct 21, 2025 -

Safford Mazda Alexandria responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 20, 2025

The sales representative was attentive and kind. Ensuring I understood what needed to be done with my vehicle. More

by alexis_quaye097
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Paulet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Brown Mazda Alexandria. We appreciate your business and hope to see you again soon!

October 20, 2025

Demetrius was great. He kept us updated and ensured we had a loaner car during the entire process. More

by MYMARVINMOORE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius
Oct 20, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 20, 2025

Ms. Deborah Chumasy who is Sales Professional given me excellent service in customer service and financial services. And financial staff there given me excellent service.. More

by sniperaudrey331
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deborah Chumasy
Oct 20, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 20, 2025

So glad i had the 1st appointment. After being told it would take over 2 hours to inspect my damage, i was able to get a loaner and return to my residence. More

by YOLANDANYG
Recommend Dealer
Yes
Employees Worked With
Demetrius
Oct 20, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2025

Great communication. Easy to respond to work requests. I had a great experience and the wait time was less that estimated which was great More

by resto.smntha
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Oct 20, 2025 -

Safford Mazda Alexandria responded

Thank you for choosing Safford Brown Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 19, 2025

Scott provided excellent service support when I arrived and provided me updates during my appointment. Scott was very professional and cordial. The service team met my expectations on resolving my vehicle More

by MALCOLMSPEEPLES
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ellis “Scott” Frison
Oct 19, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We’re thrilled to hear that Scott provided you with excellent service and kept you updated during your appointment. Our team at Safford Brown Mazda Alexandria strives to meet our customers' expectations, and it's fantastic to know we succeeded in resolving your vehicle issue. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Safford Brown Mazda Alexandria

October 19, 2025

Safford Brown has given excellent service since they took over Brown’s Mazda. The emphasis seems to be on maintenance and prevention instead of cure. More

by artstop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
Oct 19, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

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