Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
Contact Dealership

7400 Richmond Highway

Alexandria, VA

22306

Directions

By Type

Showing 482 reviews

November 01, 2025

They did a thorough job of checking out my car. Told me what had to be done and then did the work promptly and to my satisfaction. Excellent service. More

by DAVESOLINGER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't know names.
Report | Print
Nov 01, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2025

The advisor I worked with refused to look at my car because my car didn’t indicate anything was wrong. After going back and forth for 5-10 minutes, he finally agreed to take my car back. After they loo More

by BFELGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scot Frison
Report | Print
Nov 05, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the service you received at Safford Brown Mazda Alexandria. It's important to us that our customers leave satisfied, and we want to ensure your vehicle is addressed properly. Please reach out to us directly so we can discuss this further and work towards a solution for the issues you are experiencing with your car. Your satisfaction is our priority. Sincerely, The Team at Safford Brown Mazda Alexandria

October 31, 2025

Professional and friendly staff; thorough evaluation of car; helpful video; work done at promised time; great waiting room; excellent communication from service advisor during waiting time. More

by RLELAND416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis Scott Frison
Report | Print
Oct 31, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

Lorenzo made my process very easy amd also added in a last minute recall repair!! More

by ellmore05
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Report | Print
Oct 31, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 31, 2025

Treated respectfully! Work is thorough and in good time. Sandra is why I still bring my car there for service! More

by JLWI1977
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
Report | Print
Nov 01, 2025 -

Safford Mazda Alexandria responded

Thank you for your review! It is great to hear that you feel treated respectfully and appreciate the thorough and timely work at Safford Brown Mazda Alexandria. We're glad that Sandra has made such a positive impact on your experience. Lookingforward to serving you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

October 30, 2025

Was a good expirence to buy a car whit them Thaks for the hard work !!!! More

by alex@acegs.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Safford Mazda Alexandria responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 30, 2025

So impressed with the upgrades this location has made in its service department. Especially surprised by video provided of service inspection. This is an good tool to help build trust between customers and More

by Fleurdelisvieux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chas service provider
Report | Print
Oct 30, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Alexandria!

October 30, 2025

Professional, friendly, and thorough. Demetrius was very helpful in helping me meet my servicing needs. More

by mapcnes
Recommend Dealer
Yes
Employees Worked With
Dametrius
Report | Print
Oct 30, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Alexandria!

October 30, 2025

Safford Brown Mazda is great! I bought my car there in 2017 and have been going for tuneups and repairs since. They are communicative and friendly. They explain pricing and go th More

by K.GALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla- 5 stars
Report | Print
Oct 30, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 30, 2025

Everyone make you feel like you are home. Very knowledgeable and respectful employees that understand your needs More

by AZMAGUEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Report | Print
Oct 30, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

1
...
27
28
29
...
49