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Safford Mazda Alexandria

Alexandria, VA

4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 03, 2025

As a first time car buyer, the process is nerve racking, me and my partner went to almost 4 different car dealerships looking for an specific MAZDA-CX 30 and we were really disappointed with the service eve More

by Sofia V Navarrete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Zargarpur
Nov 04, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 02, 2025

The service was great! The team was very polite and helpful. The inspection video is awesome! More

by klparham8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Nov 02, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

November 02, 2025

I always bring our car to Stafford because they’re communicative and really efficient! issues are always fixed in a timely fashion. More

by EKMESSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Frison
Nov 02, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2025

Excellent The overall experience at the dealership was excellent The overall experience at the dealership was excellent… Sandra and the service staff went above and beyond More

by STEVEFORSHT9
Recommend Dealer
Yes
Employees Worked With
Sandra
Nov 02, 2025 -

Safford Mazda Alexandria responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2025

Dametrius was super helpful and really good at his job. Service was relatively quick. Thank you for sending the video of the check, that’s a really nice added bonus. More

by jacquesclovis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Nov 03, 2025 -

Safford Mazda Alexandria responded

Thank you for choosing Safford Brown Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 02, 2025

It took 3hrs for an oil change and tire rotation. What happened to quick lane for this type of service?Totally unacceptable experience for routine service. More

by LMCOATS
Recommend Dealer
No
Nov 05, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback. We understand your concern regarding the duration of your oil change and tire rotation at Safford Brown Mazda Alexandria. We strive to provide timely service and appreciate you bringing this to our attention. If you would like to discuss your experience further, please feel free to contact us directly. Your input is valuable in helping us improve our services. Sincerely, The Team at Safford Brown Mazda Alexandria

November 02, 2025

Pick up experience was lacking and the service seemed disinterested when i mentioned my car was not in the pickup area. Doesn't appear my tires were rotated although it was on the service receipt. Window More

by Danz240
Recommend Dealer
No
Employees Worked With
Lorenzo
Nov 05, 2025 -

Safford Mazda Alexandria responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 02, 2025

I came in with a problem and as the whole process went on I was what needed to happen no complications More

by clarencefrazierjr3
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 03, 2025 -

Safford Mazda Alexandria responded

Thank you for your review, Clarence! We're glad to hear that your experience at Safford Brown Mazda Alexandria was smooth and free of complications. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

November 02, 2025

I have been going to this Dealership for 5 years . Wouldn't go anywhere else. Excellent service. More

by MARIAARRIFES9
Recommend Dealer
Yes
Employees Worked With
Miss Bonilla
Nov 02, 2025 -

Safford Mazda Alexandria responded

Thank you for your kind words, Maria! We truly appreciate your loyalty to Safford Brown Mazda Alexandria over the past five years. It's wonderful to hear that you've consistently received excellent service from us. We look forward to serving you for many more years to come! Sincerely, The Team at Safford Brown Mazda Alexandria

November 02, 2025

Pleasant and prompt The experience was pleasant and the service performed was prompt and met my expectations More

by MOBLEYCHAKA
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 02, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Safford Brown Mazda Alexandria was pleasant and that our service met your expectations. We look forward to welcoming you back next time! Sincerely, The Team at Safford Brown Mazda Alexandria

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