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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
Contact Dealership

7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 07, 2025

Came in for an oil change and engine light, and diagnostic. After my oil change, the engine light went off the next day. Problem solved. More

by TINAWY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

November 07, 2025

Great service! ! The representatives were knowledgeable and very polite. It’s a really good Mazda experience. More

by abrahamolivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dametrius
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Nov 07, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Alexandria!

November 07, 2025

Mr. Demetrius Watkins demonstrated exceptional professionalism and customer service. He communicated clearly, explained each step of the process, and ensured I was updated on the progress of my ve More

by DJD6980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Demetrius Watkins
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Nov 08, 2025 -

Safford Mazda Alexandria responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2025

Friendly environment. Knowledgeable service advisors. Clean location, great coffee. Lorenzo is an amazing individual. Great at his job. He's the reason why I will return. More

by jusbeyond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Finch
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Nov 06, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Safford Mazda Alexandria. It's great to know that Lorenzo made such a positive impression on you. We look forward to welcoming you back for your next visit! Sincerely, The Team at Safford Brown Mazda Alexandria

November 06, 2025

Chas was friendly, professional and kept me apprised of what my car needed next. With regards to the dealership, the only concern I had was not receiving a receipt for cash payments. Receipts are available More

by Elliosandra
Recommend Dealer
Yes
Employees Worked With
Chas
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Nov 06, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Mazda Alexandria.

November 06, 2025

I had a fantastic experience at Mazda. Deborah Chumasy made the process easy and fun! She did not hesitate to answer any of my many questions and was patient as I made my decision. She was More

by loren p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deborah Chumasy
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Nov 06, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Loren! We're thrilled to hear that you had a fantastic experience at Safford Mazda Alexandria with Deborah. It's great to know that she made the process easy and enjoyable for you. We appreciate your kind words and hope to see you again soon. Enjoy your new car and welcome to the Mazda family! Sincerely, The Team at Safford Brown Mazda Alexandria

November 06, 2025

Appreciate them getting me and and out quickly for emissions test, though it would be nice if you all posted on line the price of the test. More

by JOHAAYE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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Nov 06, 2025 -

Safford Mazda Alexandria responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2025

Service was professional. Appreciated the video walk around. Waiting area was clean and comfortable. Would use again. More

by juliejlebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 06, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 05, 2025

The wait was from 9:15am -4pm Way to long for normal scheduled maintenance/oil change & tire rotation More

by heidigracie1034
Recommend Dealer
Yes
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Nov 05, 2025 -

Safford Mazda Alexandria responded

Thank you for bringing this to our attention, Heidi, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 05, 2025

he was looking out for me to make dure i didn't waste time or money More

by LESLIE.GORANSSON
Recommend Dealer
Yes
Employees Worked With
dametrius
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Nov 05, 2025 -

Safford Mazda Alexandria responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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