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Safford Mazda Alexandria

Alexandria, VA

4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 24, 2025

Service was delivered in timely fashion, kept me up to date with timing Advised me what would be needed and not More

by christina.bohringer
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

November 24, 2025

I recently went in to service my vehicle for the very first time and was expecting everything that comes with the servicing of a vehicle (oil change, tire rotation, topping off of all fluids, etc.). I ma More

by jneufang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have the name of the tech that worked on my vehicle
Nov 26, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the service performed on your vehicle. Our team strives to ensure that all services meet our high standards. We encourage you to reach out to us directly at Safford Mazda Alexandria so we can discuss your specific concerns and ensure that everything is in order with your vehicle. Thank you for giving us the opportunity to improve. Sincerely, The Team at Safford Brown Mazda Alexandria

November 24, 2025

Amazing work by Toriano’s team, Jayno, Travis, Deborah and Arianna from finance for their professionalism and dedication to provide a high level of costumer service. We are grateful for their dedication t More

by alexm3g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toriano Parrris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayno, Travis, Deborah, Arianna
Nov 24, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Mazda Alexandria!

November 24, 2025

Excellent service. Kept me informed. He really cares! He is always very pleasant and up beat. More

by SUETAYLOR1
Recommend Dealer
Yes
Employees Worked With
Demetrius
Nov 24, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

November 23, 2025

Dametrius was very helpful in booking the appointment and letting me know the status of my car. More

by ryanbrown1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius Watkins
Nov 23, 2025 -

Safford Mazda Alexandria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Mazda Alexandria, we look forward to having you as a valued customer for many years to come!

November 23, 2025

Staff is nice. Wait time is ridiculous. Poorly managed work flow. Every one of my three visits I was kept waiting too long. Even when I left my car overnight it tur More

by njtalley2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chas Anderson
Nov 25, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the wait times and workflow management at Safford Mazda Alexandria. Our team strives to provide efficient service. Please feel free to contact us directly so we can discuss your concerns further. Your input is valuable to us. Sincerely, The Team at Safford Brown Mazda Alexandria

November 23, 2025

Smooth The dealership makes everything well explained that makes it smooth while waiting for my service to be done More

by APPLELYNN1987
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 23, 2025 -

Safford Mazda Alexandria responded

Thank you for your kind words, Apple! We're thrilled to hear that you had a smooth experience at Safford Mazda Alexandria while waiting for your service. Our team strives to provide clear explanations and excellent service. We look forward to seeing you again for your next visit! Sincerely, The Team at Safford Brown Mazda Alexandria

November 23, 2025

Scheduling was a breeze, and the staff were very accommodating. The waiting area was very comfortable, and the entire experience was pleasant. More

by jason.guinto572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 23, 2025 -

Safford Mazda Alexandria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Mazda Alexandria, we look forward to having you as a valued customer for many years to come!

November 23, 2025

Excellent, friendly, timely service Dametrius Watkins was professional and very communicative about the car And we would definitely recommend Safford and Mr. Watkins More

by Jim H
Recommend Dealer
Yes
Employees Worked With
Dametrius Watkins
Nov 23, 2025 -

Safford Mazda Alexandria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Mazda Alexandria, we look forward to having you as a valued customer for many years to come!

November 23, 2025

I waited longer than expected. I didn’t enjoy the loaner or the process. I thought it was ridiculous that I had to put a gallon of gas in your loaner, when you’re holding my car fu More

by STEPHANIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback, Stephanie. We sincerely value your business and look forward to your next visit.

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