Safford Kia of Fredericksburg
Fredericksburg, VA
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They "did right by me" but their telephone and message services are lacking. What! Come on. Roadside assistance was great. Clean site. Bad commications, paging. services are lacking. What! Come on. Roadside assistance was great. Clean site. Bad commications, paging. More
All recommended services were completed in record time. Everyone at the dealership went out of their way to make sure I was informed on the progress of service. Would recommend Stafford Kia of Fredericksbu Everyone at the dealership went out of their way to make sure I was informed on the progress of service. Would recommend Stafford Kia of Fredericksburg to anyone looking to purchase a vehicle or just needing maintenance. More
As good as any dealership I've had experience with.. We get our regular service there for our certified used Soul. Never a problem. Friendly helpful employees. They do recommend unneeded up sell servi We get our regular service there for our certified used Soul. Never a problem. Friendly helpful employees. They do recommend unneeded up sell services in the paperwork but no pressure. They also followed up by email, text, and phone call to make sure I was satisfied. They are anxious to see another good review posted. More
I had an oil change and VA inspection done. Good job as far as I can tell (I’m not a car expert). I was just surprised that none of the three people I dealt with directly was wearing a mask - until I aske far as I can tell (I’m not a car expert). I was just surprised that none of the three people I dealt with directly was wearing a mask - until I asked them to put one on. The salesman and the service manager immediately complied. The administrative person was NOT happy when I asked her. It’s a simple piece of cloth that can save our lives! More
Cole Was awesome he was outside standing by the vehicle with the Ac pumping ready for a test drive. I like not having to hunt he had everything I needed. Just call make an appointment and tell him what you with the Ac pumping ready for a test drive. I like not having to hunt he had everything I needed. Just call make an appointment and tell him what you are looking for. Satisfied Customer ✅ More
This was by far the best experience I have had when buying a car. The sales man was so patient with me because I had some many questions and doubts but by the end of the deal I left with a brand new su buying a car. The sales man was so patient with me because I had some many questions and doubts but by the end of the deal I left with a brand new suv and was super confident in making my purchase. Thank you Kia More
I just purchased a 2020Kia forte GT from Eli at Stafford Kia And he was very polite and was able to get me a vehicle even though my credit wasn’t perfect and then will make everything as it is to be in a re Kia And he was very polite and was able to get me a vehicle even though my credit wasn’t perfect and then will make everything as it is to be in a reasonable amount of time I would recommend anybody to see him and try to purchase a car if you’re looking for a new car thank you roy turpin More
I always have a positive experience at Safford! Lee, my service manager is always professional, courteous, respectful and knowledgeable. Service is great and the staff outstanding! Thank you!!! service manager is always professional, courteous, respectful and knowledgeable. Service is great and the staff outstanding! Thank you!!! More
Service was done satisfactory. Although the dealership did not stock a replacement transmission a rental was provided at no cost until one was obtained. They kept me informed of status. did not stock a replacement transmission a rental was provided at no cost until one was obtained. They kept me informed of status. More