Safford Kia of Fredericksburg

Excellent experience 2nd time around!!! This is the second vehicle I have purchased from this dealership with Neville Ferguson. My first purchase was stress free and seamless. Neville a was This is the second vehicle I have purchased from this dealership with Neville Ferguson. My first purchase was stress free and seamless. Neville a was extremely patient in answering all of my questions and handling any concerns I had. So of course when I was in the market to look for another vehicle, there was no question where to go. Any time I hear anyone looking to purchase a vehicle, I hand them Neville's business card. The entire staff at Safford Kia are great and they have a loyal customer in me. More

Excellent experience Sanford Kia provides for very positive car buying experience. I always feel like I am learning something by doing business with the Kia folks. Adam Ma Sanford Kia provides for very positive car buying experience. I always feel like I am learning something by doing business with the Kia folks. Adam Marlowe was particularly helpful to me. He displays a depth of knowledge on his subject a well as a relaxed manner which inspires confidence. More

Positive experience in total This is the second vehicle we have purchased at Kia of Fredericksburg, the first under the previous owner, and now the 2015 Kia Soul under the Safford This is the second vehicle we have purchased at Kia of Fredericksburg, the first under the previous owner, and now the 2015 Kia Soul under the Safford name. Our first Kia was a 2011 Sorrento purchased in October of 2010 and was a real pleasure to drive and own as we were spending a lot more time on the road then we are now. Since our first purchase my wife has admired the Soul and we are now able to get her one, and she loves it. We started working with Tony long as he has helped my brother in law and sister in law with the purchase of many vehicle over the years. He turned us over to Adam Marlowe to find the right program vehicle for my wife and he was very informative and attentive to all of our questions. We had started early in the evening after work and Adam stayed right there with us once we had moved from yes, this is the one we want, all the way through until all the paperwork was done late that night. The next day after we took the Soul home we noticed one headlight had been broken internally and was not visible until the car was out in the daylight. We called Tony and Adam and they said No Problem, bring it back and we will replace it. Since that time the headlight has been replaced and we have found no other problems with the Soul. Due to our experience we will probably be back for a program Sedona when our current daily driver is worn out. I would also like to praise Mr. Lamar Perry for his efforts in getting all the paperwork processed after we had made our decision on a vehicle. Mr. Perry was also there late into the night making sure all the papers were explained and signed correctly so we could drive the Soul home that night. All in all, I believe this was one of the most pleasant car buying experiences I have ever had, and I have purchased more than a few over time. Thank you all for your professionalism and service that evening and after. More

Very professional and pleasant It was one of the very few times I actually enjoyed the car buying experience. I felt the people were appreciative of my time, my willingness to buy a It was one of the very few times I actually enjoyed the car buying experience. I felt the people were appreciative of my time, my willingness to buy a vehicle from them, and their consideration of my needs and wants. More

Greatful I am so greatful for all that Adam and his co-workers did to help get me into my car! I honestly didn't think I would be able to Keane in a new (to me I am so greatful for all that Adam and his co-workers did to help get me into my car! I honestly didn't think I would be able to Keane in a new (to me) car. More

Quick and easy buying experience The entire sales experience was very easy and we were amazed at how simple it was to get through the entire process. The staff we worked with were mos The entire sales experience was very easy and we were amazed at how simple it was to get through the entire process. The staff we worked with were most helpful and professional. Our sales person Adam Marlowe made every effort to answer questions and was most helpful from start to finish. I love my Kia, and would highly recommend this dealership. More

Kia is awesome! I love purchasing my vehicles from Kia. The people that work there are always so nice and really help you get the vehicle that you want. I loved my So I love purchasing my vehicles from Kia. The people that work there are always so nice and really help you get the vehicle that you want. I loved my Soul and the friendliness of the employees at Kia so much that when my Soul was recently totaled in a car accident I went back to them and bought a new one. I am also recommending them to others that are looking for a new vehicle. More

Good people to work with Adam was great to work with...very professional and knowledgeable about my vehicle and helped me to get my car. It was a good buying experience. Every Adam was great to work with...very professional and knowledgeable about my vehicle and helped me to get my car. It was a good buying experience. Everyone treated me like a queen! Thank you so much. More

Amazing customer service I just had to leave a review for the customer service I received in this dealership. Everyone was friendly from the moment I walked through the door b I just had to leave a review for the customer service I received in this dealership. Everyone was friendly from the moment I walked through the door but most important Neville, who helped me, provided phenomenal service. He is so personable and is very knowledgable about the vehicles that he is selling. Such a plus because I always have so many questions! Thank you Safford and thank you Neville! I will be coming back. More

Rental Gone Wild On a Monday, I turned in my leased Honda CRV. The next day I needed a car for a quick trip to the beach with my kids, so I rented a KIA Soul from my l On a Monday, I turned in my leased Honda CRV. The next day I needed a car for a quick trip to the beach with my kids, so I rented a KIA Soul from my local car rental company. I really liked driving the rental and since I was in the market for a car, I checked out pre-certified KIAs while I was on vacation. A pre-certified KIA was right in my price range and I found one I really liked. So on the way home from our trip, I stopped at Stafford KIA in Fredericksburg to "check it out". It also happened that I could just drop my rental off .2 miles away from the dealer. My overall experience with the dealer was pleasant. I'm a single mom and I was worried I would be an easy target to be taken advantage of. I felt Adam was trustworthy and honest in dealing with me. He also helped keep my kids entertained during the process, which was very appreciated. Being in the situation I am in, and learning more about owning a pre-certified vehicles from KIA, I feel confident in their standards in standing by their product and warranty. I'm thankful for Adam, & co, for making my first, offical car-buying experience pleasant. More